Canon MultiPASS C5000 User Manual - Page 220
The BC-22e or BC-29F, the BC-21e BJ Cartridge.
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Message DOC TOO LONG DOCUMENT READY ECM RX ECM TX HANG UP PHONE INSTALL BC-20/21 INSTALL BC-21 LOAD PAPER Error Code #003 - - - - - - - Cause Action It took more than 32 minutes to send or copy a document. It took more than 32 minutes to receive a document. The document is longer than 39.4 inches (1 m). The document in the ADF is ready for faxing, scanning, or copying. The MultiPASS is receiving a fax using ECM. The MultiPASS is sending a fax using ECM. The telephone is off hook. The BC-22e or BC-29F BJ Cartridge is installed, so the MultiPASS cannot print any received faxes, or make copies. The BC-20, BC-22e, or BC-29F BJ Cartridge is installed. The MultiPASS is out of paper (the sheet feeder is empty). Divide the document and send or copy each part separately. Contact the other party. Have them divide the document and send each part separately. Use a copy machine to make a reduced copy of the document and send the copy. Send the fax, scan the document, or make the copy. ECM transmissions may take longer than normal transmissions. Turn off ECM if you need to receive quickly, or if you know your local lines are in good condition. ECM transmissions may take longer than normal transmissions. Turn off ECM if you need to transmit quickly, or if you know your local lines are in good condition. Place the telephone properly into its cradle. Remove the BC-22e or BC-29F BJ Cartridge and install the BC-21e or BC-20 BJ Cartridge. Remove the BC-20, BC-22e, or BC-29F BJ Cartridge and install the BC-21e BJ Cartridge. Load paper in the sheet feeder. Make sure the stack does not exceed the limit mark. Then press START/COPY. 10-8 Troubleshooting Chapter 10