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Epson PowerLite Pro G5750WU User's Guide - Page 145

Solving Problems

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7Solving Problems 7 This chapter helps you solve problems with your projector, and tells you how to contact technical support for problems you can't solve yourself. The following information is included: ■ Using the projector's on-screen help system ■ What to do when the projector's status lights flash ■ Solving projector operation problems ■ Solving problems with the image or sound ■ Solving network problems ■ Solving problems with the remote control ■ Contacting technical support 145

Section	Page
Front Matter	1
Important Safety Information	2
Copyright Notice	2
Trademarks	2
Contents	5
Welcome	11
Using Your Documentation	13
Getting More Information	13
Registration and Warranty	14
Optional Accessories	15
Setting Up the Projector	17
Unpacking the Projector	18
Additional Components	18
Positioning the Projector	19
Connecting to a Computer	30
Connecting to the DVI-D Port (G5450WUNL/G5750WUNL only)	31
Connecting a DVI-D Source to the HDMI Port	32
Connecting to the HDMI Port	33
Connecting to the Computer Port	34
Connecting to the BNC Connectors	35
Connecting to Video Equipment	36
Connecting an HDMI Video Source	37
Connecting a DVI-D Video Source to the DVI-D Port (G5450WUNL/G5750WUNL only)	38
Connecting a DVI-D Video Source to the HDMI Port	39
Connecting a Composite Video Source	40
Connecting an S-Video Source	41
Connecting a Component Video Source	42
Connecting an RGB Video Source	43
Connecting an External Monitor	45
Playing Sound Through the Projector	46
Connecting External Speakers	49
Connecting to a Digital Camera or Other USB Device	50
Removing the USB Device or Cable	51
Turning the Projector On and Off	51
Using the Direct Power On Function	53
Shutting Down the Projector	54
Displaying and Adjusting the Image	55
Displaying an Image	56
Adjusting the Image	56
Adjusting the Position of the Image	57
Focusing and Zooming the Image	58
Adjusting the Image Shape	58
Selecting the Color Mode	60
Resizing Video Images	61
Projecting Two Images Simultaneously	62
Presenting With the Remote Control	65
Using the Remote Control	66
Controlling the Picture and Sound	66
Switching Between Picture Sources	66
Turning Off the Picture and Sound	67
Stopping Action	67
Zooming Part of Your Image	68
Controlling the Volume	68
Highlighting Your Presentation	69
Using the Pointer Tool	69
Choosing a Different Pointer Shape	69
Operating Your Computer With the Remote Control	70
Operating Two or More Projectors With the Remote Control	71
Setting the Projector ID	71
Checking the Projector ID	72
Setting the Remote Control ID	72
Using the Projector on a Network	75
Connecting to a Wired Network	76
Installing the Optional Wireless 802.11g/b/a Module	78
Using Quick Wireless Connection	79
Configuring Basic Settings	80
Configuring a Wireless Connection	81
Configuring the Projector	82
Selecting Wireless Network Settings in Windows	84
Selecting Wireless Network Settings in Mac OS	85
Making a WPS (Wi-Fi Protected Setup) Connection	85
Using Wireless Security Options	90
Enabling WEP Encryption	91
Enabling WPA Security	93
Enabling EAP, LEAP, or PEAP Authentication	94
Enabling EAP-TLS Certificate Validation	95
Enabling Data Encryption from EasyMP Network Projection	96
Using the EasyMP Network Projection Software	96
Removing the Wireless 802.11g/b/a Module	97
Using Projector E-mail Alerts	98
Using SNMP to Monitor the Projector	100
Using a Browser to Control the Projector	101
Using Web Remote Control	102
Using Crestron RoomView to Monitor and Control the Projector	104
Setting up the Projector	104
Using a Browser to Control the Projector	105
Fine-Tuning the Projector	111
Using the Menu System	112
Restoring the Default Settings	113
Adjusting the Image	114
Six-Axis Color Adjustment	115
Adjusting Signal Settings	116
Customizing Projector Features	119
Using the Projector Security Features	121
Enabling Password Protection	121
Creating Your Own Startup Screen	123
Disabling the Projector’s Buttons	125
Customizing Power and Operation	126
Multi-screen Color Adjustment	128
Projector Menu and Options List	129
Maintaining the Projector	133
Cleaning the Lens	134
Cleaning the Projector Case	134
Cleaning the Air Filter	134
Replacing the Air Filter	137
Replacing the Lamp	138
Resetting the Lamp Timer	141
Checking Lamp Usage	142
Replacing the Batteries	142
Transporting the Projector	143
Solving Problems	145
Using On-Screen Help	146
Checking Projector Status	147
What To Do When the Lights Flash	147
Solving Projector Operation Problems	149
Solving Problems With the Image or Sound	150
Solving Network Problems	157
Solving Problems With the Remote Control	160
Where to Get Help	161
Internet Support	161
Speak to a Support Representative	161
Purchase Supplies and Accessories	162
Projector Installation	163
Installation Guidelines	163
Security Features	164
Installing and Removing the Cable Cover	165
Installing and Removing the Lens	166
Installing the Lens	166
Removing the Lens	167
Technical Specifications	169
General	169
Projection Lamp	171
Remote Control	171
Dimensions	171
Electrical	172
Environmental	173
Safety and Approvals	174
Compatible Video Formats	174
Notices	179
Important Safety Instructions	179
FCC Compliance Statement	183
Software Copyright	184