HP J5780 User Guide - Microsoft Windows - Page 219
The Using Correct Type of Phone Cord with Fax test failed., The Fax Line Condition test failed.
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1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One 2. After you have connected the phone cord to the port labeled 1-LINE, run the fax test again to make sure it passes and the HP All-in-One is ready for faxing. 3. Try to send or receive a test fax. Cause: The "Using Correct Type of Phone Cord with Fax" test failed. Solution: What to do • Make sure you used the phone cord supplied in the box with the HP All-in-One to connect to the telephone wall jack. One end of the phone cord should be connected to the port labeled 1-LINE on the back of your HP All-in-One and the other end to your telephone wall jack, as shown below. 1 Telephone wall jack 2 Phone cord supplied in the box with the HP All-in-One • Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure. Cause: The "Fax Line Condition" test failed. Fax troubleshooting 217