HP J5780 User Guide - Microsoft Windows - Page 223
Cause, Fax Log, Solution, Error Correction Mode, To change the ECM setting from the control panel
UPC - 882780940253
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The fax log report shows an error Cause: If there is a problem or error encountered during sending or receiving a fax, a Fax Log report will print. Solution: Review the following table for information on the error codes in the Fax Log report. This information can help you troubleshoot any problems you encounter when using the fax features of the HP All-in-One. The table also indicates which codes are specific to Error Correction Mode (ECM). If the same error appears repeatedly, try turning off ECM. To change the ECM setting from the control panel 1. Press Setup. 2. Press 5, and then press 6. This selects Advanced Fax Setup and then selects Error Correction Mode. 3. Press to select On or Off. 4. Press OK. Error code Error definition (223 Error Correction Mode) 224 One or more received pages might not be readable. 225-231 There is a feature incompatibility with the sending fax machine. 232-234 (235-236 Error Correction Mode) 237 The telephone connection was lost. 238 (239-241 Error Correction Mode) The sending fax machine sent an unexpected communication. 242 The sending fax machine is attempting to receive instead of send. 243-244 (245-246 Error Correction Mode) The sending fax machine prematurely ended the session. 247-248 (249-251 Error Correction Mode) There was a communication error with the sending fax machine. 252 Telephone line conditions were too poor to receive a fax. 253 The sending fax machine attempted to use an unsupported page width. 281 (282 Error Correction Mode) 283-284 The telephone connection was lost. Fax troubleshooting 221