Work with print cartridges
.......................................................................................................
111
Handle the print cartridges
...............................................................................................
111
Replace the print cartridges
..............................................................................................
112
Use a photo print cartridge
...............................................................................................
115
Use the print cartridge protector
.......................................................................................
116
Align the print cartridges
...................................................................................................
116
Clean the print cartridges
.................................................................................................
118
Clean the print cartridge contacts
.....................................................................................
119
Clean the area around the ink nozzles
.............................................................................
121
12 Troubleshooting
Troubleshooting tips
...............................................................................................................
123
Communication problems over a USB connection
...........................................................
125
Information on print cartridges
..........................................................................................
126
Information on paper
........................................................................................................
126
Tips for using the automatic document feeder
.................................................................
127
Clear paper jams
..............................................................................................................
127
Print cartridge troubleshooting
..........................................................................................
129
Print quality troubleshooting
...................................................................................................
129
Print troubleshooting
...............................................................................................................
148
Fax troubleshooting
................................................................................................................
170
Copy troubleshooting
..............................................................................................................
223
Scan troubleshooting
..............................................................................................................
232
Device update
.........................................................................................................................
237
Errors
......................................................................................................................................
238
Device messages
.............................................................................................................
239
File messages
...................................................................................................................
243
Supported file types for the HP All-in-One
..................................................................
244
General user messages
...................................................................................................
244
Paper messages
...............................................................................................................
246
Power and connection messages
.....................................................................................
248
Print cartridge messages
..................................................................................................
250
13
Order supplies
Order paper or other media
....................................................................................................
255
Order print cartridges
..............................................................................................................
255
Order other supplies
...............................................................................................................
256
14
HP warranty and support
Warranty
.................................................................................................................................
257
Warranty upgrades
...........................................................................................................
257
Get support and other information from the Internet
..............................................................
257
Before you call HP customer support
.....................................................................................
258
Access your serial number and service ID
.............................................................................
258
Call in North America during warranty
....................................................................................
259
Call elsewhere in the world
.....................................................................................................
259
HP Quick Exchange Service (Japan)
.....................................................................................
260
Prepare the HP All-in-One for shipment
.................................................................................
261
Remove the print cartridges before shipment
...................................................................
261
Remove the control panel faceplate
.................................................................................
262
Pack the HP All-in-One
...........................................................................................................
263
Contents
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