HP LaserJet 3200 Service Manual - Page 190

T.30 protocol trace Use a T.30 protocol trace report to troubleshoot fax transmission issues. To print a T.30 protocol trace report 1 Press ENTER/MENU. 2 Use the < or > key to select SERVICE and press ENTER/MENU. 3 Use the < or > key to select PRINT T.30 TRACE and press ENTER/MENU. 4 Use the < or > key to select NOW and press ENTER/MENU. The product exits the Menu settings and prints the reports. To set when the T.30 protocol trace reports prints 1 Press ENTER/MENU. 2 Use the < or > key to select SERVICE and press ENTER/MENU. 3 Use the < or > key to select PRINT T.30 TRACE and press ENTER/MENU. 4 Use the < or > key to select the option for when you want the T.30 protocol trace report to print. 5 Press ENTER/MENU to save the selection. Use the control panel service menu to choose T.30 Protocol Trace and then select At end of call. Configure another fax machine, preferably another HP LaserJet 3200 or HP LaserJet 3200M product, to the same (or similar) settings. Send a fax from the product or receive a fax to the product from the other fax machine. The fax trace report prints after the fax prints. Explanations of some of the report's column heading follow: l Date and Time identify when the fax begins. Match it with the fax log of errors. l Type is the type of fax activity, send or receive. l Identification is the phone number to which a fax is sent. l Result explains the status of the fax: • "OK" means that the fax was successful. • "Pending" faxes are in memory or are printing. • For error codes and their meanings, see tables 18 and 19 on pages 189 through 200. 188 Chapter 6 - Troubleshooting EN