HP LaserJet 3200 Service Manual - Page 191

Table 18. Fax receive error codes Error code 200 221 222 223 (ECM error) Error definition Solution The fax session has completed without None required. errors. User has pressed STOP/CLEAR causing Allow the product to receive the fax. fax session to be prematurely halted. The local machine has answered a call 1 but has been unable to detect the presence of a calling fax machine. Typically this is caused by the local fax machine answering a voice call. -Or- 2 The remote user canceled the fax transmission by pressing STOP/CLEAR immediately prior to, or just as the local machine answered the call. -Or- The remote machine automatically ended the call immediately prior to, or just as the local machine answered the call. -Or- The remote (calling) fax machine determined there was a feature 3 incompatibility between the two and disconnected immediately before transmitting any further fax tones or T.30 frames. (This is a very rare and non- standard behavior.) 4 Confirm that the remote caller is a fax machine and not a voice call(typically we must rely on the remote user informing the caller that the fax session failed). If the remote machine ends the call just as the local machine starts reception, reduce the ring count after which the local machine answers. Alternatively suggest that the remote user manually dials to the local machine and then manually starts the fax session, by pressing START once fax tones have been heard from the local machine. Confirm the remote user is not inadvertently attempting to poll transmit from the local machine, instead of transmitting to the local machine. Reconfigure the local fax machine to use different configuration settings, toggle the ECM state and/ or select a slower reception speed. The local machine has been unable to receive an entire page even after multiple attempts to re-receive the parts of the page that contain errors. This is usually caused by extremely poor line conditions. Reattempt the fax reception at a different time when telephone line conditions have improved. -OrDisable ECM. Errors may still occur, and may result in degraded image quality on the received page. However, the ability to receive the entire document will be improved. EN Troubleshooting tools 189