HP LaserJet 3200 Service Manual - Page 202

Translating the fax trace report, Identify the phase in which the error occurred.

Page 202 highlights

Table 19. Fax send error codes (continued) Error code 431 440-444 Error condition The transmitting machine has not received a response after aborting a transmission. Depending upon when the session is aborted some remote machines may not respond. It should be noted that the local unit always attempts to abort the session in such a way that the remote machine is allowed to respond to the final PPS_EOP. Error occurred during a V.34 transmission after one or more partial pages (image data) were transmitted using the primary channel. The transmitting machine was unable to restart the control channel in order to resume the T.30 handshake. This typically occurs when the receiving machine prematurely disconnects during partial page reception, although it is possible it may also be caused by compatibility issues. Solution No action required. The session was aborted. Reattempt the fax reception at a different time when telephone line conditions have improved. Note Translating the fax trace report Print a fax log report (see the user guide for instructions). The fax log report contains information about the product's interpretation of the problem. Read the time sequences, looking for abnormal activity on the fax trace report. See table 20, "Fax phase sequence," on page 201, and table 21, "Appropriate responses," on page 202, to separate normal from abnormal activity. Fax abbreviations appear in table 22 on page 203. Identify the phase in which the error occurred. ??? is an unidentified command. Examples of a successfully sent fax and a successfully received fax appear after the tables. 200 Chapter 6 - Troubleshooting EN

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200
Chapter 6 - Troubleshooting
EN
Translating the fax trace report
Print a fax log report (see the user guide for instructions). The fax log
report contains information about the product’s interpretation of the
problem.
Read the time sequences, looking for abnormal activity on the fax
trace report. See table 20, “Fax phase sequence,” on page 201, and
table 21, “Appropriate responses,” on page 202, to separate normal
from abnormal activity. Fax abbreviations appear in table 22 on page
203.
Identify the phase in which the error occurred.
Note
??? is an unidentified command.
Examples of a successfully sent fax and a successfully received fax
appear after the tables.
431
The transmitting machine has not
received a response after aborting a
transmission. Depending upon when the
session is aborted some remote
machines may not respond. It should be
noted that the local unit always attempts
to abort the session in such a way that
the remote machine is allowed to
respond to the final PPS_EOP.
No action required. The session was
aborted.
440-444
Error occurred during a V.34
transmission after one or more partial
pages (image data) were transmitted
using the primary channel. The
transmitting machine was unable to
restart the control channel in order to
resume the T.30 handshake. This
typically occurs when the receiving
machine prematurely disconnects during
partial page reception, although it is
possible it may also be caused by
compatibility issues.
Reattempt the fax reception at a different
time when telephone line conditions
have improved.
Table 19.
Fax send error codes (continued)
Error code
Error condition
Solution