HP LaserJet 3200 Service Manual - Page 196

Table 19. Fax send error codes Error code 300 311 312 313 314 315 316 317 318 Error condition Solution Fax session has completed without errors. None required. The user of the local machine has pressed the Stop key causing the session to be prematurely halted before all pages have been transmitted. None required. A remote fax device has failed to answer the call. Specifically fax tones or the fax handshake from a remote machine has not been detected. Typically this is caused by the user calling the wrong number, the correct number has been called but the machine has been configured not to answer, or the remote machine has temporarily disabled answering because of a condition such as lack of paper or a paper jam. Confirm the remote fax machine is ready to receive a document and reattempt the transmission. A busy signal has been detected each time the local machine has attempted to call the remote machine. Reattempt the fax transmission at a later time when the line is no longer busy. The local machine has attempted to initiate a remote diagnostic session but has detected that remote diagnostics are disabled at the remote machine. Enable remote diagnostics on the remote machine. The local machine has attempted to initiate a remote diagnostic session but has detected that the remote diagnostic version supported by the remote machine is incompatible. No solution. Remote diagnostics cannot occur between machines with incompatible remote versions. The local machine is setup to initiate document transmission, but it has detected that the remote machine is not able to receive a document. This error should be very rare since normally a remote machine will not answer if it cannot receive a document. One of the few exceptions to this would occur if the remote machine was configured to poll transmit a document but was unable to receive. Configure the remote machine for reception. Typically the remote user configure the remote machine, including loading paper, clearing jams, and clearing other system abnormalities. The remote machine cannot support a No solution. fax reception at any speed or modulation that is supported by the local machine. The remote machine cannot support a fax reception at the page width selected by the local machine. No solution. 194 Chapter 6 - Troubleshooting EN