HP LaserJet 3200 Service Manual - Page 192

Table 18. Fax receive error codes (continued) Error code 224 225 226 227 228 229 230 231 Error definition Solution The local machine has received one or more pages with excessive errors. This is usually caused by extremely poor line conditions. Error correction is not used during this session so errors are not corrected. It should be noted that some non-HP machines may optionally choose to resend the entire errored pages, but we will be unable to determine if the received page corrects problems with a previously received page. Reattempt the fax reception at a different time when telephone line conditions have improved. The remote machine has attempted to initiate a remote diagnostic session with this machine, even though remote diagnostic access is locally disabled. Enable the remote diagnostics capability on the local machine. The remote machine has attempted to initiate a remote diagnostic session with this machine, but the remote diagnostic versions supported by the two machines are incompatible. None. Remote diagnostics cannot occur between machines with incompatible remote versions. The remote machine has attempted to initiate a fax session at a speed and modulation that is not supported by the local machine. Reconfigure the local machine to receive at a slower speed. The remote machine has attempted to 1 initiate a poll transmission from the local machine even though the local machine is not configured for poll transmission. Confirm that polling by the remote user is desired. It is possible that the remote user has inadvertently attempted to poll. If this is the case reattempt a normal transmission from the remote machine. 2 If polling by the remote user was desired, confirm that the local machine was correctly configured for poll transmission. The remote machine has attempted to initiate a secure poll transmission from the local machine but has not provided a valid password. If the remote user is the desired recipient for the polled document confirm that the remote user has the correct password, and that the local machine is configured with the same password. The remote machine has attempted to initiate an operation that requires error correction but has not selected error correction for the session. Enable ECM on both the local machine and the remote machine. The remote machine has attempted to initiate a transmission to the local machine even though the capability to receive is disabled at the local machine. Ensure that the local machine is capable of receiving a document. Check that paper is correctly loaded, paper is not jammed within the machine, and any other system abnormalities have been cleared. 190 Chapter 6 - Troubleshooting EN