HP Surestore Disk Array FC60 HP SureStore E Disk Array 12H User's and Service - Page 129

The SCSI command to Create Logical Drive

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Troubleshooting Troubleshooting Control Panel Error Messages Error Message Explanation Action Log Disk Not Marked A requested mark on the log disk has failed. Retry. If error continues, return log disk for a replacement. L-Drv Not Deleted The SCSI command to Delete Volume failed. Call the support line. L-Drv Not Renumbered The SCSI command to Renumber Logical Drive Call the support line. failed. Mismatched CNTLR The two controllers installed have different personality profiles. Unique controller personalities are created for different vendors. These personalities are incompatible with one another. Do not use controllers from different vendors in the same disk array enclosure. Remove the incompatible controller and replace it with a controller from the correct vendor. Call the support line. Mismatched CNTLR The two controllers installed are from different product families. Do not use controllers from different product families (different vendors) in the same disk array enclosure. Call the support line. No Address Table No data maps are available for the controller module; data was lost due to missing disk modules or no NVRAM image to match disk modules. If your disk array is a boot device, you may have to recover the maps by using the front panel command called "Recover" under the "Cntrl Changes" menu. The arrayrecover utility is described in detail in the System Administrator's Guide, which is shipped with each disk array. No Code The firmware download was unsuccessful; there Attempt downloading firmware upgrade again. is insufficient processor firmware to operate the Call the support line. controller. No L-Drv Created The SCSI command to Create Logical Drive failed. The array diagnostics may have been running when someone accessed the control panel, or the array is malfunctioning. Call the support line. No Quorum Less than half of the disk modules in the disk set are present. Install missing disk modules or format the array. Caution: Formatting the array requires deleting logical drives (LUNs), and deleting LUNs erases all data! No Resources A front panel request is in contention with user Retry the front panel operation until you are I/O. successful. 129

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Troubleshooting
Control Panel Error Messages
129
Troubleshooting
Error Message
Explanation
Action
Log Disk
Not Marked
A requested mark on the log disk has failed.
Retry. If error continues, return log disk for a
replacement.
L-Drv Not
Deleted
The SCSI command to Delete Volume failed.
Call the support line.
L-Drv Not
Renumbered
The SCSI command to Renumber Logical Drive
failed.
Call the support line.
Mismatched
CNTLR
The two controllers installed have different
personality profiles. Unique controller
personalities are created for different vendors.
These personalities are incompatible with one
another.
Do not use controllers from different vendors
in the same disk array enclosure. Remove the
incompatible controller and replace it with a
controller from the correct vendor. Call the
support line.
Mismatched
CNTLR
The two controllers installed are from different
product families.
Do not use controllers from different product
families (different vendors) in the same disk
array enclosure. Call the support line.
No Address
Table
No data maps are available for the controller
module; data was lost due to missing disk
modules or no NVRAM image to match disk
modules.
If your disk array is a boot device, you may
have to recover the maps by using the front
panel command called “Recover” under the
“Cntrl Changes” menu.
The
arrayrecover
utility is described in detail
in the
System Administrator’s Guide
, which is
shipped with each disk array.
No Code
The firmware download was unsuccessful; there
is insufficient processor firmware to operate the
controller.
Attempt downloading firmware upgrade again.
Call the support line.
No L-Drv
Created
The SCSI command to Create Logical Drive
failed.
The array diagnostics may have been running
when someone accessed the control panel, or
the array is malfunctioning. Call the support
line.
No Quorum
Less than half of the disk modules in the disk set
are present.
Install missing disk modules or format the
array.
Caution: Formatting the array
requires deleting logical drives (LUNs), and
deleting LUNs erases all data!
No Resources
A front panel request is in contention with user
I/O.
Retry the front panel operation until you are
successful.