Lexmark X560n User's Guide - Page 177
Partial document or photo copies, Solving scan problems, Scanner does not respond
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5 Press or repeatedly until Standard or Enhanced appears, and then press OK. 6 Press repeatedly until Select Function appears. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory. CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Partial document or photo copies These are possible solutions. Try one or more of the following: CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. Solving scan problems Scanner does not respond These are possible solutions. Try one or more of the following: ARE THERE ANY ERROR MESSAGES ON THE DISPLAY? Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Select Function appears. CHECK THE CABLE CONNECTIONS Make sure the network, parallel, or USB cable is securely connected to the computer and the printer. Scan was not successful These are possible solutions. Try one or more of the following: CHECK THE CABLE CONNECTIONS Make sure the network, parallel, or USB cable is securely connected to the computer and the printer. Troubleshooting 177