Sharp AR-M237 AR-M237 AR-M277 Operation Manual Suite - Page 206
FAX PROBLEMS, The machine does not operate correctly, Transmission problems
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TROUBLESHOOTING FAX PROBLEMS Problems that are related to the fax function are explained in the following. For paper misfeeds, see "MISFEED REMOVAL" in the operation manual for copier. For general machine problems, copier problems, printer problems, and network scanner problems, see the corresponding manual for the function. The machine does not operate correctly Problem The machine does not operate. Cause and solution The power switch is turned off. → Turn on the power switch. Page 3 Transmission problems Problem Cause and solution Dialing is not possible. The correct dial mode is not set for your line. → Check your line and set the correct dial mode. The telephone line is not connected. → Check the connections. The power switch is turned off. → Turn on the power switch. The machine is not in fax mode. → Press the [FAX] key to set the machine to fax mode. Transmission is not possible. The transmitted image prints out blank at the receiving side. The transmitted image is distorted. Transmission does not take place at the specified time. White or black lines appear in the transmitted image. The receiving fax machine does not have paper. → Check with the operator of the receiving machine. The sub-address or passcode is not correct. → Check with the operator of the receiving machine. The receiving machine is using the line. → Check with the operator of the receiving machine. The size of the original was not correctly detected. → Check the original size. The original was placed so that the wrong side was scanned. → Make sure the original is placed so that the correct side is scanned. The receiving machine is using thermal paper and the thermal paper was loaded with the wrong side facing out. → Check with the operator of the other machine. The line conditions were poor due to thunder or other reason. → Try the transmission again. The resolution and exposure settings were not suitable. → Check the resolution and exposure settings. The machine's clock is not set to the correct time. → Set the clock to the correct time. The document glass is dirty. → Clean the document glass. Page 3 3 12 10 - 21 operation manual for copier operation manual for copier 88