Toshiba Satellite Pro 4300 User Manual - Page 156

ROM drive, Problem, Procedure

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CD-ROM drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD in the drive Make sure the drive's drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the CD is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the CD. Make sure there is no obstruction. Remove any foreign object. Check whether the CD is dirty. If necessary, wipe it with a clean cloth dipped in water or a neutral cleaner. See the Disk care section in Chapter 4 for details on cleaning. Some CDs run The software or hardware configuration may be correctly, but others do causing a problem. Make sure the hardware not configuration match's your software's needs. Check the CD's documentation. Check the type of CD you are using. The drive supports audio CDs, photo CDs, ISO 9660 and CD plus. If problems persist, contact your dealer. 9-8 Troubleshooting User's Manual

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9-8
Troubleshooting
User's Manual
CD
-
ROM drive
For more information, refer to Chapter 4,
Operating Basics
.
Problem
Procedure
You cannot access a
CD in the drive
Make sure the drive's drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD. Make sure there is no
obstruction. Remove any foreign object.
Check whether the CD is dirty. If necessary, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the Disk care section in
Chapter 4
for details on cleaning.
Some CDs run
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration match
’
s your software
’
s needs.
Check the CD
’
s documentation.
Check the type of CD you are using. The drive
supports audio CDs, photo CDs, ISO 9660 and
CD plus.
If problems persist, contact your dealer.