Xerox 6180N DocuTech 61xx - Operator HandyBook - Page 55

Problem Solving PROBLEM LISTING AND SOLUTIONS, LISTED by CASE NUMBER First group of problems don't have case number Look-up Solutions, listed in alphabetical order immediately following this table. Area P=Processor I=Interposer F=Finisher Area Detail Solutions following Problem table? Case # Problem Related Fault Codes Potential Solutions /Solutions Ranked by Relevance: P, Paper path jams, misfeeds, • Check the area where the jams are N I, multifeeds (General - More specific occurring to ensure that the paper F later in table) path is clear of paper and other obstructions. • If a jammed sheet of paper tears when being removed, ensure that you have removed all of the sheet pieces. • Ensure that the paper path baffles are in the correct seated position. • Ensure that the stock is loaded properly in the trays, with the rear and side guides against the stack. • Check the sheets in the bottom of the paper tray for damage. If they are damaged, discard the sheets. • Ensure that the stock is not loaded above the bottom of the red line in the paper tray. • Ensure that the stock has no bent corners, or tears, and that the edges are straight. • Remove any damaged sheets. • Repeated jamming may be due to a paper curl problem that can be resolved by adjusting the decurler lever. Refer to the procedure, "Adjusting for paper curl," in this guide. • Paper weight less than substance 20 (75 g/m2) will require careful setting • of the decurler. Refer to the procedure, "Adjusting for paper curl," in this guide. • If the misfeeds are occurring in the paper tray, ensure that the paper feeder is latched by pressing down on DT6180 HandyBook 55