Xerox 6180N DocuTech 61xx - Operator HandyBook - Page 56

Problem Solving Area Detail Solutions following Problem table? Case # Problem Related Fault Codes Potential Solutions /Solutions Ranked by Relevance: P Paper tray elevator fails to rise or lower P Processor power is off unexpectedly the green dot inside the tray. • Fan the stock at all four corners. Change it if it has uneven edges or if it was not drilled properly. • The stock should be kept in the original wrapper and stored correctly. • Ensure that the stock is within the limitations described in the Satisfaction • Guides in the "Paper Trays & Loading Media" chapter. • Check paper capacities for trays & bindexer are within limits. See "Paper Trays & Loading Media" Chapter. • Use proper paper storage techniques. Refer to Operator Guide. • Ensure that the stock is loaded N properly in the paper trays, with the rear • and side guides against the stock stack. • If the elevator fails to rise or lower in paper tray 1 or 2, latch the paper • feeder by pressing down on the green dot inside the tray. • Do not slam the trays closed. Push the trays in slowly but firmly. • Ensure that all misfed stock has been removed from the immediate area of the paper trays. The processor or the DocuSP controller N may have an electrical problem. If the DocuSP controller has an electrical problem, it may shut off the power to the processor. 1. Determine if the DocuSP controller power and the processor power are off. If the controller's screen is blank and the power-indicator light is not blinking, the controller power is off. Refer to the System Guide. If the paper tray lights are out, the power to the processor is off. Proceed with step 2. 2. Determine if the processor has a ground fault protector. If there is not a ground fault protector installed, refer to the procedure "Calling for assistance," in DT6180 HandyBook 56