ZyXEL VMG1312-B10A User Guide - Page 278
Troubleshooting
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CHAPTER 41 Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • Device Access and Login • Internet Access • Wireless Internet Access • USB Device Connection • UPnP 41.1 Power, Hardware Connections, and LEDs The Device does not turn on. None of the LEDs turn on. 1 Make sure the Device is turned on. 2 Make sure you are using the power adaptor or cord included with the Device. 3 Make sure the power adaptor or cord is connected to the Device and plugged in to an appropriate power source. Make sure the power source is turned on. 4 Turn the Device off and on. 5 If the problem continues, contact the vendor. One of the LEDs does not behave as expected. 1 Make sure you understand the normal behavior of the LED. See Section 1.5 on page 20. 2 Check the hardware connections. 3 Inspect your cables for damage. Contact the vendor to replace any damaged cables. 4 Turn the Device off and on. VMG1312-B Series User's Guide 278