Canon XF205 XF200 XF205 Instruction Manual - Page 232

If you are using a wireless gateway router, make sure all of the devices in the network

Page 232 highlights

Troubleshooting 232 Unable to complete WPS. Try the operation again. - More than 2 minutes passed between activating WPS on the access point and selecting [OK] on the camcorder. Start over the WPS procedure from the beginning. - The WPS button was not held down long enough. Refer to the instruction manual of your wireless router. When using WPS to make a wireless connection, keep the WPS button held down until the wireless router's WPS function is activated. Unable to connect - Could not connect to the access point or network device selected. - Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the wireless signal. Try using the camcorder in a location farther away from such appliances. Unable to obtain an IP address - If you are not using a DHCP server, connect using the [Manual] option and enter the IP address using the [Manual] option (A 179). - Turn on the DHCP server. If it is already on, make sure it is functioning properly. - Make sure the address range for the DHCP server is sufficient. - If you are not using a DNS server, set the DNS address to [0.0.0.0]. - Set the DNS server's IP address in the camcorder. - Turn on the DNS server. If it is already on, make sure it is functioning properly. - Make sure that the DNS server's IP address and the name for that address are correctly configured. - If you are using a wireless gateway router, make sure all of the devices in the network, including the camcorder, are configured with the correct gateway address. Wi-Fi authentication unsuccessful - Check the access point's authentication/encryption method and encryption key and change the camcorder's Wi-Fi settings (A 182) as necessary. Wi-Fi cannot be used while the wireless microphone is attached. - Wi-Fi connections cannot be used while an optional WM-V1 Wireless Microphone is attached to the camcorder. Disconnect the WM-V1 from the camcorder and turn it off. Wi-Fi error. Incorrect authentication method - Check the access point's authentication/encryption method and change the camcorder's Wi-Fi settings (A 182) as necessary. Wi-Fi error. Incorrect encryption key. - When the authentication mode was set to [WPA-PSK] or [WPA2-PSK], or the encryption method was set to [WEP], the encryption key (WEP index) entered or its length (number of characters) is incorrect. • When entering ASCII characters, enter 5 characters (64-bit encoding) or 13 characters (128-bit encoding). When entering hexadecimal characters, enter 10 characters (64-bit encoding) or 26 characters (128-bit encoding). Wi-Fi error. Incorrect encryption method - Make sure the camcorder and access point are using the same authentication/encryption method.

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Troubleshooting
232
Unable to complete WPS.
Try the operation again.
- More than 2 minutes passed between activating WPS on the access point and selecting [OK] on the camcorder. Start
over the WPS procedure from the beginning.
- The WPS button was not held down long enough. Refer to the instruction manual of your wireless router. When using
WPS to make a wireless connection, keep the WPS button held down until the wireless router’s WPS function is
activated.
Unable to connect
- Could not connect to the access point or network device selected.
- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the wireless signal. Try using
the camcorder in a location farther away from such appliances.
Unable to obtain an IP address
- If you are not using a DHCP server, connect using the [Manual] option and enter the IP address using the [Manual]
option (
A
179).
- Turn on the DHCP server. If it is already on, make sure it is functioning properly.
- Make sure the address range for the DHCP server is sufficient.
- If you are not using a DNS server, set the DNS address to [0.0.0.0].
- Set the DNS server’s IP address in the camcorder.
- Turn on the DNS server. If it is already on, make sure it is functioning properly.
- Make sure that the DNS server’s IP address and the name for that address are correctly configured.
- If you are using a wireless gateway router, make sure all of the devices in the network, including the camcorder, are
configured with the correct gateway address.
Wi-Fi authentication unsuccessful
- Check the access point’s authentication/encryption method and encryption key and change the camcorder’s Wi-Fi
settings (
A
182) as necessary.
Wi-Fi cannot be used while the wireless microphone is attached.
- Wi-Fi connections cannot be used while an optional WM-V1 Wireless Microphone is attached to the camcorder.
Disconnect the WM-V1 from the camcorder and turn it off.
Wi-Fi error.
Incorrect authentication method
- Check the access point’s authentication/encryption method and change the camcorder’s Wi-Fi settings (
A
182) as
necessary.
Wi-Fi error.
Incorrect encryption key.
- When the authentication mode was set to [WPA-PSK] or [WPA2-PSK], or the encryption method was set to [WEP], the
encryption key (WEP index) entered or its length (number of characters) is incorrect.
When entering ASCII characters, enter 5 characters (64-bit encoding) or 13 characters (128-bit encoding). When
entering hexadecimal characters, enter 10 characters (64-bit encoding) or 26 characters (128-bit encoding).
Wi-Fi error.
Incorrect encryption method
- Make sure the camcorder and access point are using the same authentication/encryption method.