Dell 5230dn Mono Laser Printer Service Manual - Page 105

Error code or message 28x.35 x = bin number Error contents Sensor (self priming) late failure Applies to: StapleSmart finisher 28x.36 x = bin number Stapler drive motor jammed Applies to: StapleSmart finisher 28x.37 x = bin number Invalid tamper motor manager status Applies to: StapleSmart finisher Description/Action Possible repair actions The sensor (self priming) within the stapler assembly does not detect a ready staple in the specified time. The stapler assembly has jammed while stapling or the stapler drive motor has failed. A software failure has occurred with the output option. 1. Check all the connections on the output option controller card and the stapler assembly. 2. Remove the staple cartridge and remove all jammed staples. If the cartridge is jammed and can not be removed, go to step 3. 3. Remove the stapler assembly. Go to "SFP stapler assembly stapler unit assembly removal" on page 4-183. 4. Manually rotate the drive gears and reset the stapler. Remove all jammed staples then reinstall the stapler assembly. 5. If problem remains, replace the stapler assembly. Go to "SFP stapler assembly stapler unit assembly removal" on page 4-183. 1. Check all the connections on the controller card and the stapler assembly. 2. Remove the staple cartridge and remove all jammed staples. If the cartridge is jammed and can not be removed, go to step 3. 3. Remove the stapler assembly. Go to "SFP stapler assembly stapler unit assembly removal" on page 4-183. 4. Manually rotate the drive gears and reset the stapler. Remove all jammed staples then reinstall the stapler assembly. 5. If problem remains, replace the stapler assembly. Go to "SFP stapler assembly stapler unit assembly removal" on page 4-183. 1. Turn the machine off/on. 2. Replace the output option if problem remains. Diagnostic information 2-71