Dell 5230dn Mono Laser Printer Service Manual - Page 197
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Step 7 Check Check the printhead installation. Is the above component properly installed? 8 Perform a print test. Does the problem remain? After image Leading edge Yes Go to step 8. Contact next highest level of tech support. No Reinstall and adjust the printhead assembly. Go to "Printhead assembly removal (5230n/dn)" on page 4-60 or "Printhead assembly removal (5350dn, 5530dn, and T656)" on page 4-61. Problem solved. Trailing edge The ghost appears on the media which, may be the image from the previous page or part of the page currently printing. Step Check 1 Check the media condition. Load new, dry, recommended media. Re-print the defective image. Does the error continue? Yes Go to step 2. No Problem solved. Diagnostic information 2-163
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 |
 |
Diagnostic information
2-163
After image
The ghost appears on the media which, may be the image from the previous page or part of the page
currently printing.
7
Check the printhead installation.
Is the above component properly installed?
Go to step 8.
Reinstall and
adjust the
printhead
assembly.
Go to
“Printhead
assembly
removal
page 4-60
or
“Printhead
assembly
page 4-61
.
8
Perform a print test.
Does the problem remain?
Contact next
highest level of
tech support.
Problem solved.
Step
Check
Yes
No
1
Check the media condition.
Load new, dry, recommended media.
Re-print the defective image.
Does the error continue?
Go to step 2.
Problem solved.
Step
Check
Yes
No
Leading edge
Trailing edge
(5230n/dn)” on
removal
(5350dn, 5530dn,
and T656)” on