Dell 5230dn Mono Laser Printer Service Manual - Page 106

Error code or message 28x.38 x = bin number Error contents Staple ready home position jam Applies to: StapleSmart finisher 28x.39 x = bin number Staple ready home position jam Applies to: StapleSmart finisher Description/Action Possible repair actions The sensor (self priming) within the stapler assembly does not detect a ready staple in the specified time after the staple job was sent. The sensor (self priming) within the stapler assembly does not detect a ready staple in the specified time during mechanical reset. 1. Check all the connections on the controller card and the stapler assembly. 2. Remove the staple cartridge and remove all jammed staples. If the cartridge is jammed and can not be removed, go to step 3. 3. Remove the stapler assembly. Go to "SFP stapler assembly stapler unit assembly removal" on page 4-183. 4. Manually rotate the drive gears and reset the stapler. Remove all jammed staples then reinstall the stapler assembly. 5. If problem remains, replace the stapler assembly. Go to "SFP stapler assembly stapler unit assembly removal" on page 4-183. 1. Check all the connections on the controller card and the stapler assembly. 2. Remove the staple cartridge and remove all jammed staples. If the cartridge is jammed and can not be removed, go to step 3. 3. Remove the stapler assembly. Go to "SFP stapler assembly stapler unit assembly removal" on page 4-183. 4. Manually rotate the drive gears and reset the stapler. Remove all jammed staples then reinstall the stapler assembly. 5. If problem remains, replace the stapler assembly. Go to "SFP stapler assembly stapler unit assembly removal" on page 4-183. 2-72 Service Manual