Dell 5230dn Mono Laser Printer Service Manual - Page 110

Error code or message 28x.50 x = bin number Error contents Left tamper home position jam Applies to: StapleSmart finisher 28x.51 x = bin number Right tamper home position jam Applies to: StapleSmart finisher 28x.52 x = bin number 28x.53 x = bin number Paddle control motor timer error Applies to: StapleSmart finisher Eject motor encoder not detected Applies to: StapleSmart finisher Description/Action Possible repair actions The left tamper home position is not detected by the sensor (left tamper HP) The right tamper home position is not detected by the sensor (right tamper HP) A software failure has occurred with the output option. 1. Check all the connections on the output option controller card. 2. Check the tamper drive belt for damage and replace if needed. 3. Replace the left tamper motor assembly. Go to "SFP stapler assembly tamper drive motor assembly removal" on page 4-181. 4. Replace the sensor (tamper HP). Go to "SFP stapler assembly sensor (tamper HP left and right) removal" on page 4-188. 4. Replace the output option if problem remains. 1. Check all the connections on the output option controller card. 2. Check the tamper drive belt for damage and replace if needed. 3. Replace the right tamper motor assembly. Go to "SFP stapler assembly tamper drive motor assembly removal" on page 4-181. 4. Replace the sensor (tamper HP). Go to "SFP stapler assembly sensor (tamper HP left and right) removal" on page 4-188. 4. Replace the output option if problem remains. 1. Turn the machine off/on. 2. Replace the output option if problem remains. The eject motor encoder is not detected upon startup 1. Check all the connections on the output option controller card. 2. Replace the output option if problem remains. 2-76 Service Manual