Dell 5230dn Mono Laser Printer Service Manual - Page 193

Step Check 7 Perform a print test. Does the problem remain? Horizontal stripes (side to side direction) Leading edge Yes Contact next highest level of tech support. No Problem solved. Trailing edge Step Check 1 Check the media condition. Load new, dry, recommended media. Re-print the defective image. Does the error continue? 2 Check the media transfer route. Check the media route for contamination or obstacles. 3 Check the print cartridge for proper installation. Is the above component properly installed? Yes Go to step 2. Go to step 3. Go to step 4. 4 Check the charge roll assembly for contamination and wear. Is the above component free of excess wear and contamination? Go to step 5. 5 Check the transfer roll assembly for contamination and Go to step 6. wear. Is the above component free of excess wear and contamination? No Problem solved. Remove obstacles or contamination. Inspect, clean and reinstall replace the print cartridge. Replace the charge roll assembly. Go to "Access door removal" on page 4-7. Replace the transfer roll assembly. Go to "Transfer roll assembly removal" on page 4-80. Diagnostic information 2-159