Dell 5230dn Mono Laser Printer Service Manual - Page 91
Source = Media tray 4
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Error code or message 244.65 Error contents Pick motor load error Source = Media tray 4 Description/Action The pick motor has failed or caused high mechanical load due to paper jam or bind. 244.66 Pick motor underspeed failure Source = Media tray 4 The pick motor does not rotate at the specified speed. Possible repair actions 1. Remove all media present in media path. 2. Ensure media tray is not overfilled. 3. Check, clean or replace the pick rolls for wear and excess contamination. Go to "Pick roll assembly removal" on page 4-57. 4. Check all connections on the pick arm assembly. 5. Check all connections on the system card assembly. 6. Replace the pick arm assembly if problem remains. Go to "Operator panel door assembly removal (T656)" on page 4-49. 7. Replace system card assembly if problem remains. Go to "System card assembly removal" on page 4-76. 1. Remove all media present in media path. 2. Ensure media tray is not overfilled. 3. Check all connections on the pick arm assembly. 4. Check all connections on the system card assembly. 5. Replace the pick arm assembly if problem remains. Go to "Operator panel door assembly removal (T656)" on page 4-49. 6. Replace system card assembly if problem remains. Go to "System card assembly removal" on page 4-76. Diagnostic information 2-57