Dell 5230dn Mono Laser Printer Service Manual - Page 114

Error code or message 28x.70 x = bin number 28x.71 x = bin number 281.72 x = bin number 900.xx Error contents Stapler mechanism not in home position failure Applies to: StapleSmart finisher Deflector gate transition to standard bin not detected Applies to: StapleSmart finisher Sensor (media in stapler) static jam Applies to: StapleSmart finisher System software error Description/Action The sensor (home signal) within the stapler assembly detected that the stapler mechanism was not in the home position before stapling. The sensor (deflector gate HP) does not detect transition of the deflector gate to the standard bin. Media remains on the sensor (media in stapler) during the warm up sequence. Code detected unusual event or timing. Possible repair actions 1. Check all the connections on the controller card and the stapler assembly. 2. Remove the staple cartridge and remove all jammed staples. If the cartridge is jammed and can not be removed, go to step 3. 3. Remove the stapler assembly. Go to "SFP stapler assembly stapler unit assembly removal" on page 4-183. 4. Manually rotate the drive gears and reset the stapler and remove all jammed staples then reinstall the stapler assembly. 5. If problem remains, replace the stapler assembly. Go to "SFP stapler assembly stapler unit assembly removal" on page 4-183. 1. Check all the connections on the output option controller card. 2. Check the sensor (deflector HP) for damage and replace if needed. Go to "SFP stapler assembly sensor (deflector HP) removal" on page 4-191. 3. Replace the output option if problem remains. 1. Inspect the sensor (media in stapler) for proper installation and reinstall if needed. 2. Replace the sensor (media in stapler) Go to "SFP stapler assembly sensor (media in stapler) removal" on page 4-190. 1. POR the machine and print a simple test page to determine if the problem is system software related, or if the customer is sending a corrupted print job. 2. Check all connections on the system card assembly. 3. Replace the system card assembly if problem remains. Go to "System card assembly removal" on page 4-76. 2-80 Service Manual