Dell 5230dn Mono Laser Printer Service Manual - Page 195

Partial lack Leading edge Trailing edge Step 1 2 3 4 Check Check the media condition. Load new, dry, recommended media. Re-print the defective image. Does the problem remain? Check the toner level. Is the toner level normal? Check the laser beam route. Check for debris between the printhead assembly and the PC drum. Is the laser beam route free of debris and the glass window, in the printhead assembly, free of contamination? Check the transfer roll assembly for contamination and wear. Is the above component free of excess wear and contamination? 5 Check the printhead installation. Is the above component properly installed? 6 Perform a print test. Does the problem remain? Yes Go to step 2. Go to step 3. Go to step 4. Go to step 5. Go to step 6. Contact next highest level of tech support. No Problem solved. Replace the print cartridge. Remove debris or clean the printhead assembly window. Replace the transfer roll assembly. Go to "Transfer roll assembly removal" on page 4-80. Reinstall and adjust the printhead assembly. Go to "Printhead assembly removal (5230n/dn)" on page 4-60 or "Printhead assembly removal (5350dn, 5530dn, and T656)" on page 4-61. Problem solved. Diagnostic information 2-161