HP 635n HP Jetdirect Print Server Administrator's Guide - Page 143

Error Messages continued

Page 143 highlights

Table 8-12 Error Messages (continued) Error Code and Message Description 1D UNABLE TO CONNECT TO SERVER Remote Printer mode error: The HP Jetdirect print server was unable to establish an SPX connection with the NetWare print server. Make sure that the NetWare print server is running and that all cables and routers are functioning correctly. 1E FAIL RESERVING PRINTER NUM The SPX connection to the print server was lost when the HP Jetdirect print server attempted to reserve the printer number. This indicates a possible network problem, or a problem with the print server. Make sure all cables and routers are functioning correctly. Try restarting the print server. 1F ERR NEGOTIATING BUFFER SIZE A failure was detected when selecting the buffer size to be used when reading print data from the file server. This may indicate a network problem. When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers was successfully connected. 20 UNABLE TO LOGIN A failure was detected when the HP Jetdirect print server tried to log onto the file server. This could be caused by the print server object not existing on the file server, or by a security check that prevents the print server from logging in. Make sure the file server name and print server object name are correct. Use PCONSOLE to erase the password for the print server object. Create a new print server object. When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection. 21 UNABLE TO SET PASSWORD A failure was detected when the HP Jetdirect print server tried to set the password for the print server object. (Whenever the HP Jetdirect print server is able to log in without a password, it sets the password automatically.) This indicates a networking or security problem. Create a new print server object. When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers were successfully connected. 22 UNABLE TO CONNECT TO SERVER Queue Server mode error: The HP Jetdirect print server could not establish an NCP connection to the file server. Make sure that the correct file servers are connected. When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers were successfully connected. 23 UNABLE TO ATTACH TO QUEUE A failure was detected when the HP Jetdirect print server tried to attach to one of the queues assigned to the print server object. This may be because no servers are allowed to attach to this queue. There may also be a networking or security problem. Use PCONSOLE to make sure that servers are allowed to attach to the queue, to delete the print server object from the list of queue servers if you want the HP Jetdirect print server to service other queues, or to delete the queue and create a new one (the print server object must be added to the list of queue servers). When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection. 24 PSERVER CLOSED CONNECTION The NetWare print server requested a termination of the connection with the HP Jetdirect print server. No error exists or is indicated. Make sure the NetWare print server is running, and restart it if necessary. 25 DISCONNECTING - SPX TIMEOUT The SPX connection to the print server was lost after the connection had been made. This indicates a possible network problem, or a problem with the print server. Make sure all cables and routers are functioning correctly. Try restarting the print server. ENWW HP Jetdirect Configuration Page 133

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Error Code and Message
Description
1D UNABLE TO CONNECT TO
SERVER
Remote Printer mode error
: The HP Jetdirect print server was unable to establish
an SPX connection with the NetWare print server. Make sure that the NetWare print
server is running and that all cables and routers are functioning correctly.
1E FAIL RESERVING PRINTER
NUM
The SPX connection to the print server was lost when the HP Jetdirect print server
attempted to reserve the printer number. This indicates a possible network problem,
or a problem with the print server. Make sure all cables and routers are functioning
correctly. Try restarting the print server.
1F ERR NEGOTIATING BUFFER
SIZE
A failure was detected when selecting the buffer size to be used when reading print
data from the file server. This may indicate a network problem.
When the HP Jetdirect print server is configured for multiple file servers, the error is
only displayed on the configuration page if none of the file servers was successfully
connected.
20 UNABLE TO LOGIN
A failure was detected when the HP Jetdirect print server tried to log onto the file
server. This could be caused by the print server object not existing on the file server,
or by a security check that prevents the print server from logging in.
Make sure the file server name and print server object name are correct. Use
PCONSOLE to erase the password for the print server object. Create a new print
server object.
When the HP Jetdirect print server is configured for multiple file servers, the error is
only displayed on the configuration page if none of the file servers made the
connection.
21 UNABLE TO SET PASSWORD
A failure was detected when the HP Jetdirect print server tried to set the password
for the print server object. (Whenever the HP Jetdirect print server is able to log in
without a password, it sets the password automatically.) This indicates a networking
or security problem. Create a new print server object.
When multiple file servers are configured, the error is only displayed on the
configuration page if none of the file servers were successfully connected.
22 UNABLE TO CONNECT TO
SERVER
Queue Server mode error
: The HP Jetdirect print server could not establish an
NCP connection to the file server. Make sure that the correct file servers are
connected.
When multiple file servers are configured, the error is only displayed on the
configuration page if none of the file servers were successfully connected.
23 UNABLE TO ATTACH TO
QUEUE
A failure was detected when the HP Jetdirect print server tried to attach to one of the
queues assigned to the print server object. This may be because no servers are
allowed to attach to this queue. There may also be a networking or security problem.
Use PCONSOLE to make sure that servers are allowed to attach to the queue, to
delete the print server object from the list of queue servers if you want the HP
Jetdirect print server to service other queues, or to delete the queue and create a
new one (the print server object must be added to the list of queue servers).
When the HP Jetdirect print server is configured for multiple file servers, the error is
only displayed on the configuration page if none of the file servers made the
connection.
24 PSERVER CLOSED
CONNECTION
The NetWare print server requested a termination of the connection with the HP
Jetdirect print server. No error exists or is indicated. Make sure the NetWare print
server is running, and restart it if necessary.
25 DISCONNECTING - SPX
TIMEOUT
The SPX connection to the print server was lost after the connection had been made.
This indicates a possible network problem, or a problem with the print server. Make
sure all cables and routers are functioning correctly. Try restarting the print server.
Table 8-12
Error Messages (continued)
ENWW
HP Jetdirect Configuration Page
133