HP 635n HP Jetdirect Print Server Administrator's Guide - Page 15

Firmware Installation Tools, HP Support By Phone, Product Registration - canada

Page 15 highlights

Firmware Installation Tools Firmware upgrades for supported HP Jetdirect print servers may be installed over a network using one of the following firmware installation tools: ■ HP Jetdirect Download Manager (Windows). HP Jetdirect Download Manager can be downloaded from HP online support at: http://www.hp.com/go/dlm_sw ■ HP Web Jetadmin may be used on supported systems. For more information on HP Web Jetadmin, visit: http://www.hp.com/go/webjetadmin/ ■ The embedded Web server resident on the print server provides a firmware upgrade feature using your Web browser. For more information see HP Jetdirect Embedded Web Server (V.31.xx). ■ FTP (File Transfer Protocol) may be used to transfer a firmware upgrade image file to the print server. To start an FTP session, use the device IP address or host name. If a password is set, it must be entered to log into the device. After user login, typical FTP commands to upgrade the device are illustrated below: ftp> bin ftp> hash ftp> cd /download ftp> put ftp ftp> bye where specifies the full path name. Be sure that the download is complete before exiting the session. HP Support By Phone Highly trained technicians are ready to take your call. For the most recent HP support telephone numbers and available services worldwide, visit: http://www.hp.com/support/support_assistance NOTE For toll-free support in the USA and Canada, call 1-800-HPINVENT or 1-800-474-6836. NOTE Telephone fees are the responsibility of the caller. Rates may vary. Contact your local telephone company for current rates. Product Registration To register your HP Jetdirect print server, use the following HP Web page: http://www.hp.com/go/jetdirect_register ENWW Product Registration 5

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Firmware Installation Tools
Firmware upgrades for supported HP Jetdirect print servers may be installed over a network using
one of the following firmware installation tools:
HP Jetdirect Download Manager (Windows). HP Jetdirect Download Manager can be
downloaded from HP online support at:
go/dlm_sw
HP Web Jetadmin may be used on supported systems. For more information on HP Web
Jetadmin, visit:
go/webjetadmin/
The embedded Web server resident on the print server provides a firmware upgrade feature
using your Web browser. For more information see
HP
Jetdirect
Embedded
Web
Server
(V.31.xx)
.
FTP (File Transfer Protocol) may be used to transfer a firmware upgrade image file to the print
server. To start an FTP session, use the device IP address or host name. If a password is set, it
must be entered to log into the device. After user login, typical FTP commands to upgrade the
device are illustrated below:
ftp> bin
ftp> hash
ftp> cd /download
ftp> put <firmware image filename>
ftp>##################
##################...
ftp> bye
where
<firmware image file>
specifies the full path name. Be sure that the download is
complete before exiting the session.
HP Support By Phone
Highly trained technicians are ready to take your call. For the most recent HP support telephone
numbers and available services worldwide, visit:
support/support_assistance
NOTE
For toll-free support in the USA and Canada, call 1-800-HPINVENT or
1-800-474-6836.
NOTE
Telephone fees are the responsibility of the caller. Rates may vary. Contact your local
telephone company for current rates.
Product Registration
To register your HP Jetdirect print server, use the following HP Web page:
go/jetdirect_register
ENWW
Product Registration
5