HP LaserJet 3052 Service Manual - Page 221

Control-panel messages, Alert and warning messages, continued

Page 221 highlights

Table 6-1 Alert and warning messages (continued) Control panel message Event log error message Fax memory full Canceling recv. None Fax memory full Canceling send None Fax recv. error None Fax Send error None Description Recommended action Make sure that the phone is working by disconnecting the allin-one, plugging in a telephone to the phone line, and making a voice call. Plug the all-in-one telephone cord into a jack for another phone line, and try sending the fax again. Try a different telephone cord. During the fax transmission, the all-in-one ran out of memory. Only the pages that fit into memory will be printed. Print all of the faxes and have the sender resend the fax. Cancel all fax jobs or clear the faxes from memory. During the fax job, the memory filled. All pages of the fax have to be in memory for a fax job to work correctly. Only the pages that fit into memory were sent. Print all received faxes or wait until all pending faxes are sent. Send the fax again. Cancel all fax jobs or clear the faxes from memory. An error occurred while trying to receive a fax. Ask the sender to resend the fax. Try faxing back to the sender or another fax machine. Check for a dial tone on the phone line by pressing Start Fax. Check that the telephone cord is securely connected by unplugging and replugging the cord. Make sure that you are using the telephone cord that came with the all-in-one. Make sure that the phone is working by disconnecting the allin-one, plugging in a telephone to the phone line, and making a voice call. Turn off error-correction mode (ECM) and then ask the sender to resend the fax. Turn off V.34 and then ask the sender to resend the fax. Connect the all-in-one to a different phone line. An error occurred while trying to Try resending the fax. send a fax. Try faxing to another fax number. Check for a dial tone on the phone line by pressing Start Fax. ENWW Control-panel messages 201

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Control panel message
Event log error message
Description
Recommended action
Make sure that the phone is
working by disconnecting the all-
in-one, plugging in a telephone to
the phone line, and making a
voice call.
Plug the all-in-one telephone
cord into a jack for another phone
line, and try sending the fax
again.
Try a different telephone cord.
Fax memory full Canceling
recv.
None
During the fax transmission, the
all-in-one ran out of memory.
Only the pages that fit into
memory will be printed.
Print all of the faxes and have the
sender resend the fax. Cancel all
fax jobs or clear the faxes from
memory.
Fax memory full Canceling
send
None
During the fax job, the memory
filled. All pages of the fax have to
be in memory for a fax job to work
correctly. Only the pages that fit
into memory were sent.
Print all received faxes or wait
until all pending faxes are sent.
Send the fax again.
Cancel all fax jobs or clear the
faxes from memory.
Fax recv. error
None
An error occurred while trying to
receive a fax.
Ask the sender to resend the fax.
Try faxing back to the sender or
another fax machine.
Check for a dial tone on the
phone line by pressing
Start Fax
.
Check that the telephone cord is
securely connected by
unplugging and replugging the
cord.
Make sure that you are using the
telephone cord that came with
the all-in-one.
Make sure that the phone is
working by disconnecting the all-
in-one, plugging in a telephone to
the phone line, and making a
voice call.
Turn off error-correction mode
(ECM) and then ask the sender to
resend the fax.
Turn off V.34 and then ask the
sender to resend the fax.
Connect the all-in-one to a
different phone line.
Fax Send error
None
An error occurred while trying to
send a fax.
Try resending the fax.
Try faxing to another fax number.
Check for a dial tone on the
phone line by pressing
Start Fax
.
Table 6-1
Alert and warning messages
(continued)
ENWW
Control-panel messages
201