HP LaserJet 3052 Service Manual - Page 285

Table 6-7 Fax send codes Code 300 311 312 313 314 315 316 317 318 319 320 Description Recommended action The fax session has been completed without None required. errors. The user has pressed the Stop button, which caused the session to be prematurely halted before all pages have been transmitted. None required. A remote fax device has failed to answer the call. Specifically, fax tones or the fax handshake from a remote machine has not been detected. Typically this happens when the user calls the wrong number, when the correct number has been called but the machine has been configured not to answer, or when the remote machine has been temporarily disabled because of a condition such as a jam or an empty input tray. Confirm that the remote fax machine is ready to receive a document, and attempt to send the fax again. A busy signal has been detected each time that Attempt to send the fax again when the line is not busy. the product has attempted to call the remote machine. The product has attempted to initiate a remote diagnostic session but has detected that remote diagnostics are disabled at the remote machine. Ask the remote user to enable remote diagnostics on the remote machine. The product has attempted to initiate a remote diagnostic session but has detected that the remote diagnostic version that the remote machine supports is incompatible. No solution. Remote diagnostics cannot occur between machines that have incompatible remote diagnostic versions. The product is set up to initiate document transmission, but it has detected that the remote machine cannot receive a document. This error should be rare because a remote machine normally will not answer if it cannot receive a document. An exception is if the remote machine is configured for poll transmission but is unable to receive. Configure the remote machine for reception. Typically the remote user configures the remote machine, which can include actions such as loading paper, clearing jams, and clearing other system abnormalities. The remote machine cannot support a fax reception at any speed or modulation that the product supports. None. The remote machine cannot support a fax reception at the page width that the product selected. None. The product has attempted to initiate a binary 1. file transfer (BFT) but has detected that the remote machine does not support this mode of operation. 2. Ask the remote user to enable the BFT capability on the remote machine if it is supported. Retransmit the document as a normal fax, rather than attempting a BFT transfer. The product is set up to initiate poll reception with a remote machine, but it has detected that the remote machine is not configured to do this. Poll transmission from a remote machine is typically configured on a session-by-session basis. Confirm that the local user wants to attempt a poll reception. If not, reconfigure the product for a normal fax transmission. -Or- ENWW Troubleshooting tools 265