HP LaserJet 3052 Service Manual - Page 224

Scanning error Cannot - waiting for pc

Page 224 highlights

Table 6-1 Alert and warning messages (continued) Control panel message Event log error message No fax detected None No paper pickup Press [ ] None Page too complex Press [ ] none Paper jam in (area) 13.0000 Scanner reserved for PC scan None Scanning error Cannot connect Settings cleared None None Description Recommended action Plug the all-in-one telephone cord into a jack for another phone line. The all-in-one answered the incoming call but did not detect that a fax machine was calling. Try a different telephone cord. Plug the all-in-one telephone cord into a jack for another phone line. The all-in-one has failed to pick up a piece of media. Verify that the media was inserted far enough into the input tray. Reload the media in the input tray and press to continue the job. The all-in-one could not print the current page because of its complexity. Press to clear the message. Allow the all-in-one to finish the job, or press Cancel to cancel the job. The all-in-one has detected a jam in one of the following areas: the priority input slot, tray 1, the registration area, or the fuser. Clear the jam from the area indicated on the all-in-one control panel, and then follow the control panel instructions. See Jams on page 211. A computer is using the all-in-one to create a scan. Wait until the computer scan has finished, or cancel the scan from the computer software, or press Cancel. The all-in-one cannot transmit scan information to a computer. Verify that the connection cable is not loose or damaged. Replace the cable if necessary, and try the scan again. The all-in-one has cleared job settings. Re-enter any appropriate job settings. 204 Chapter 6 Troubleshooting ENWW

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Control panel message
Event log error message
Description
Recommended action
Plug the all-in-one telephone
cord into a jack for another phone
line.
No fax detected
None
The all-in-one answered the
incoming call but did not detect
that a fax machine was calling.
Try a different telephone cord.
Plug the all-in-one telephone
cord into a jack for another phone
line.
No paper pickup Press [
]
None
The all-in-one has failed to pick
up a piece of media.
Verify that the media was
inserted far enough into the input
tray.
Reload the media in the input tray
and press
to continue the job.
Page too complex Press [
]
none
The all-in-one could not print the
current page because of its
complexity.
Press
to clear the message.
Allow the all-in-one to finish the
job, or press
Cancel
to cancel the
job.
Paper jam in (area)
13.0000
The all-in-one has detected a jam
in one of the following areas: the
priority input slot, tray 1, the
registration area, or the fuser.
Clear the jam from the area
indicated on the all-in-one control
panel, and then follow the control
panel instructions. See
Jams
on page
211
.
Scanner reserved for PC scan
None
A computer is using the all-in-one
to create a scan.
Wait until the computer scan has
finished, or cancel the scan from
the computer software, or press
Cancel
.
Scanning error Cannot
connect
None
The all-in-one cannot transmit
scan information to a computer.
Verify that the connection cable is
not loose or damaged. Replace
the cable if necessary, and try the
scan again.
Settings cleared
None
The all-in-one has cleared job
settings.
Re-enter any appropriate job
settings.
Table 6-1
Alert and warning messages
(continued)
204
Chapter 6
Troubleshooting
ENWW