HP LaserJet 3052 Service Manual - Page 223

Table 6-1 Alert and warning messages (continued) Control panel message Event log error message No document sent None No fax answer Redial pending None No fax answer. Canceled send None Description Recommended action Check for a dial tone on the phone line by pressing Start Fax. Unplug the telephone cord from both the all-in-one and the wall and replug the cord. Make sure that you are using the telephone cord that came with the all-in-one. Unplug the all-in-one telephone cord from the wall, plug in a telephone, and try making a voice call. Plug the all-in-one telephone cord into a jack for another phone line. The all-in-one did not scan any pages, or it did not receive any pages from the computer to transmit a fax. Try sending the fax again. The receiving fax line did not answer. The all-in-one attempts to redial after a few minutes. Allow the all-in-one to retry sending the fax. Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. If the all-in-one continues to redial, unplug the all-in-one telephone cord from the wall, plug in a telephone, and try making a voice call. Plug the all-in-one telephone cord into a jack for another phone line. Try a different telephone cord. Attempts to redial a fax number failed, or the "Redial-no answer" option was turned off. Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. Check that the redial option is enabled. Unplug the telephone cord from both the all-in-one and the wall and replug the cord. Unplug the all-in-one telephone cord from the wall, plug in a telephone, and try making a voice call. ENWW Control-panel messages 203