HP LaserJet 3052 Service Manual - Page 287
-377, ECM error, Disable ECM.
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Table 6-7 Fax send codes (continued) Code Description Recommended action The remote machine has encountered a feature incompatibility, which caused it to terminate the session. 367 - 372 373-377 The remote machine is apparently stuck in the None. (ECM error) "on" mode. 378-379 380 The remote machine has failed to issue a valid None; a defect exists in the remote machine. response to a CTC frame. This occurs during ECM transmission after multiple retransmissions of erroneous data. 381 The remote machine has failed to respond to a 1. Attempt to send the fax again when telephone-line fax command from the product because the conditions have improved. connection is interrupted. 2. Disable ECM. -Or- The remote user has pressed a "stop" button while the remote machine was receiving. 382 The remote fax machine has been "holding off" Resend the document as two or more separate fax the local fax machine from continuing the transmissions. Wait several minutes between the end of ongoing transmission because of a temporary one transmission and the start of the next transmission. low-memory condition at the remote machine. If this "hold-off" period exceeds a machine's -Or- specific timeout value, the session is terminated. Disable ECM. 383 The remote machine has failed to respond to a Attempt to send the fax again when telephone-line fax command from the product because the conditions have improved connection was interrupted. -Or- -Or- Disable ECM. The remote user has pressed a "stop" button while the remote machine was receiving. 384 The product has attempted a black JPEG Use a different mode, and attempt to send the fax again. transmission to a machine that does not support this mode. 386 The product has failed to complete phase 3 of 1. Attempt to send the fax again when telephone-line the initial V.34 handshake after originating a fax conditions have improved. session. This is usually caused by poor line conditions, although it might be a compatibility 2. Disable V.34 on the product and attempt the issue with certain machines or line conditions. transmission with the V.17 mode. 387 The product has failed to successfully 1. Attempt to send the fax again when telephone-line negotiate the initial V.8 handshake with the conditions have improved. remote machine after originating a fax session. Typically, this occurs when the remote machine 2. Disable V.34 on the product and attempt the is not fax-capable or has disabled reception. It transmission using the V.17 mode. might also be a compatibility issue with certain machines or line conditions. 388 The product has originated a fax session and 1. Attempt to send the fax again when telephone-line detected a remote fax machine but has been conditions have improved. unable to detect any T30 frames. If the machine is in V.17 mode, the connection probably has 2. Disable V.34 on the product and attempt the been interrupted. In V.34 mode, this error might transmission with the V.17 mode. also occur because of compatibility problems with certain machines or line conditions. ENWW Troubleshooting tools 267