HP LaserJet 3052 Service Manual - Page 282
Table 6-6, Description, Recommended action
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Table 6-6 Fax receive codes (continued) Code Description Recommended action errors. This is usually caused by extremely poor line conditions. Set the ECM to Off. Errors might still occur, which might result in degraded image quality on the received page. However, the ability to receive the entire document will be improved. 224 The product has received one or more pages Attempt to receive the fax again after telephone-line that contain excessive errors. This is usually conditions have improved. caused by extremely poor line conditions. Because the ECM is not used during this session, errors are not corrected. Some non- HP machines might try to resend the failed pages, but it is impossible to determine from the resent pages if the problems with the previously received pages have been corrected. 225 The remote machine has attempted to initiate Enable the remote diagnostics capability on the product. a remote diagnostic session with this machine, even though remote diagnostic access is locally disabled. 226 The remote machine has attempted to initiate None. Remote diagnostics cannot occur between a remote diagnostic session with this machine, machines that have incompatible remote diagnostic but the remote diagnostic versions that the two versions. machines support are incompatible. 227 The remote machine has attempted to initiate Reconfigure the product to receive at a slower speed. a fax session at a speed and modulation that the product does not support. 228 The remote machine has attempted to initiate 1. Confirm that the remote user intends to use polling. a poll transmission from the product even The remote user might have inadvertently though the product is not configured for poll attempted to poll. If this is the case, reattempt a transmission. normal transmission from the remote machine. 2. If the remote user intended to use polling, confirm that the product was correctly configured for poll transmission. 229 The remote machine has attempted to initiate Confirm that the remote user is the person for whom the a secure poll transmission from the product but polled document is intended. If so, make sure that the has not provided a valid password. remote user has the correct password and that the product is configured with the same password. 230 The remote machine has attempted to initiate Enable the ECM on both the product and the remote an operation that requires error correction but machine. has not selected error correction for the session. 231 The remote machine has attempted to initiate Ensure that the product is capable of receiving a a transmission to the product even though the document. Check that paper is correctly loaded, paper is ability to receive is disabled at the product. not jammed within the machine, and any other system abnormalities have been cleared. 232 233 234 235 (ECM error) 236 (ECM error) 237 A communication failure has occurred between the two machines. 1. Attempt to receive the fax again after telephone-line conditions have improved. -Or- The user at the remote machine might have pressed Cancel. 2. If the error persists, and error correction is in use for the fax session, disable the ECM. -Or- 262 Chapter 6 Troubleshooting ENWW