HP LaserJet 3052 Service Manual - Page 288

Table 6-7 Fax send codes (continued) Code Description Recommended action 389 The product has originated a fax session and 1. Attempt to send the fax again when telephone-line has reattempted V.8 negotiations multiple conditions have improved. times without success. 2. Disable V.34 on the product and attempt the transmission with the V.17 mode. 390 The product has originated a fax session while Attempt to send the fax again after making sure that using error correction (either V.34 or V.17). documents stored in memory are printed, and that the Transmission of an image has been unit has paper ready for printing. If the problem persists, abandoned after a timeout when no data has reinitialize permanent storage. become ready for transmission. This is most likely caused by a low-memory condition, although it could be caused by other internal problems that cause data generation for transmission to stall. 391 The product has originated a fax session Attempt to send the fax again after making sure that without error correction (not V.34). documents that are stored in memory are printed, and Transmission of an image has been that the unit has paper ready for printing. If the problem abandoned after a timeout when no data has persists, reinitialize permanent storage. become ready for transmission. This is most likely caused by a low-memory condition, although it could be caused by other internal problems that stall the data generation for transmission. 392 The product has answered a fax session and 1. Ask the remote user to send the fax again when completed the initial V.34 handshake but has telephone-line conditions have improved. been unable to detect any T.30 frames. This failure is caused by either compatibility 2. Disable V.34 on the product and attempt the problems with certain machines or line transmission with the V.17 mode. conditions. 393 The product has failed to complete phase 3 of 1. Ask the remote user to send the fax again when the initial V.34 handshake after answering a fax telephone-line conditions have improved. session. This is usually caused by poor line conditions, although it might be a compatibility 2. Disable V.34 on the product and attempt the issue with certain machines or line conditions. transmission with the V.17 mode. 394 The product has failed to successfully 1. Ask the remote user to send the fax again when negotiate the initial V.8 handshake with the telephone-line conditions have improved. remote machine after answering a fax session. Typically, this occurs when the calling machine 2. Disable V.34 on the product and attempt the is not fax-capable. It might also be a transmission with the V.17 mode. compatibility issue with certain machines or line conditions. 395 An unexpected T.30 frame has been received 1. Ask the remote user to send the fax again when between pages during a multipage V.34 telephone-line conditions have improved. reception. This is almost certainly a compatibility problem with the remote machine, 2. Disable V.34 on the product and attempt the and might be caused by an error with the transmission with the V.17 mode. implementation of the remote machine. 396-409 An error occurred during a V.34 transmission when the product was unable to correctly complete the handshake with the remote machine and was consequently unable to transmit a T.30 frame. This occurs when the line was disconnected or if line conditions degrade during the session. Attempt to receive the fax again when telephone-line conditions have improved. 410-419 An error occurred during a V.34 reception when Attempt to receive the fax again when telephone-line the product was unable to correctly complete conditions have improved. 268 Chapter 6 Troubleshooting ENWW