HP LaserJet 3052 Service Manual - Page 283
Troubleshooting tools
View all HP LaserJet 3052 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 283 highlights
Table 6-6 Fax receive codes (continued) Code Description Recommended action The power at the remote machine has been interrupted or deliberately turned off, causing the fax session to be interrupted. 238 239 (ECM error) 240 (ECM error) 241 (ECM error) The remote fax machine sent an unexpected None. This is a defect in the remote sending machine. communication. 242 The remote fax machine is attempting to Ensure that a document is ready and is correctly loaded receive instead of send. Both machines have in the transmitting fax machine and that the remote attempted to start receiving at the same time. machine is attempting to transmit and not to receive. It is possible to accidentally initiate a fax reception after dialing on many machines, if there is no paper in the machine, or if the paper is not correctly loaded and cannot be sensed by the appropriate document sensor. 243 244 The user of the remote machine has pressed 1. a "stop" button on that machine, which caused the session to be prematurely terminated. -Or- The remote fax machine identified a feature incompatibility between the two machines and has terminated the session. For example, the 2. product tried to initiate polling, but the remote machine did not support this mode of operation. Confirm that the remote user is not inadvertently attempting a poll transmission from the product, instead of transmitting to the product. This mode of operation must be specially configured on the product. If poll transmission from the product is the appropriate mode of operation, confirm that the product has been configured for this operation. Reconfigure the local fax machine to use different configuration settings, change the ECM setting to the opposite of the current setting, or select a slower reception speed. 245 246 (ECM error) The user of the remote machine has pressed 1. a "stop" button on that machine, which caused the session to be prematurely terminated. If the document was large, ask the remote user to retransmit the document as two or more smaller documents. The product has been "holding off" the remote 2. machine during reception of a large or complex document because the remote machine lacks available memory. This hold-off time has exceeded the timeout (typically 60 seconds) that the remote machine uses, and the remote machine has terminated the session. Disable ECM and attempt to receive the fax again. 247 - 251 The remote machine is apparently stuck in the None. "on" mode. 252 Telephone-line conditions were too poor to 1. Attempt to receive the fax again after telephone-line receive a fax. conditions have improved. 2. Configure the machine to start receiving at a lower speed. 3. If the product successfully received several pages of a larger document, ask the remote user to transmit the document in several smaller parts. 253 The remote machine has attempted to initiate Ask the remote user to reconfigure the remote machine a page transmission using a page width that to transmit using a "normal" (letter/A4) page width. the product does not support. 281 The product has not received any data at the Ask the remote user to check his or her machine, and start of a page during non-ECM reception then ask the remote user to send the fax again. ENWW Troubleshooting tools 263