HP PSC 950 HP PSC 900 Series - (English) Reference Guide - Page 71

additional setup information, if Microsoft’s New Hardware Found and Congratulation messages do - software for windows 8 1

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additional setup information 9 This section covers how to handle messages that may or may not appear during installation, how to set up the connection between your computer and your HP PSC, and how to add and remove the HP PSC software. The standard installation instructions are provided in your Setup Poster, which you should keep for later use. For comprehensive information, see the fully-searchable onscreen User's Guide. To access the guide for Windows, go to the Director, click Help, and then choose User's Guide. To access the guide for Macintosh, go to the Director, click Tools, and then choose View Onscreen Guide. The onscreen User's Guide is only accessible if the software has been installed. if Microsoft's New Hardware Found and Congratulation messages do not appear If you installed the HP PSC software first as requested on the Setup Poster and you are a Windows 98/2000/ME/XP user, a series of Microsoft New Hardware Found messages should have appeared on your screen during software installation. If the Microsoft messages did not appear, try the following: • Verify that you are using a high-speed (12 Mbps) USB cable and that it does not exceed five meters in length (16.4 feet). • Verify that the computer is USB-ready. For more information about determining whether your computer is USB-ready, see your computer's documentation or check with the computer's manufacturer. • Verify that the cable is plugged fully into your HP PSC and directly connected to the USB port on your computer. After the cable is connected properly, turn your HP PSC off and then on again. if Microsoft's New Hardware Found and Congratulation messages do not appear 65

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9
if Microsoft’s New Hardware Found and Congratulation messages do not appear
65
additional setup
information
This section covers how to handle messages that may or may not
appear during installation, how to set up the connection between your
computer and your HP PSC, and how to add and remove the HP PSC
software. The standard installation instructions are provided in your
Setup Poster, which you should keep for later use.
For comprehensive information, see the fully-searchable onscreen
User’s Guide. To access the guide for
Windows
, go to the
Director
,
click
Help
, and then choose
User’s Guide
.
To access the guide for
Macintosh
, go to the
Director
, click
Tools
,
and then choose
View Onscreen Guide
.
The onscreen User’s Guide is only accessible if the software has been
installed.
if Microsoft’s New Hardware Found and Congratulation
messages do not appear
If you installed the HP PSC software first as requested on the Setup
Poster and you are a Windows 98/2000/ME/XP user, a series of
Microsoft New Hardware Found messages should have appeared on
your screen during software installation.
If the Microsoft messages did not appear, try the following:
Verify that you are using a high-speed (12 Mbps) USB cable and
that it does not exceed five meters in length (16.4 feet).
Verify that the computer is USB-ready. For more information about
determining whether your computer is USB-ready, see your
computer’s documentation or check with the computer’s
manufacturer.
Verify that the cable is plugged fully into your HP PSC and
directly connected to the USB port on your computer. After the
cable is connected properly, turn your HP PSC off and then on
again.