Home » HP Manuals » Desktops » HP xw3400 » Manual Viewer

HP xw3400 HP xw3400 Workstation - Service and Technical Reference Guide - Page 121

Table, Advanced, Onboard, Devices, Onboard Devices - motherboard

Add to My Manuals
Save this manual to your list of manuals

Page 121 highlights

Table C-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 4. Replace diskette drive. 5. Replace the system board. 605-Diskette Drive Type Error Mismatch in drive type. 1. Run Computer Setup. 2. Disconnect any other diskette controller devices (tape drives). 3. Clear CMOS. 610-External Storage Device Failure External tape drive not connected. Reinstall tape drive or press F1 and allow system to reconfigure without the drive. 611-Primary Floppy Port Address Assignment Configuration error. Conflict Run Computer Setup and check the configuration in Advanced > Onboard Devices. 660-Display cache is detected unreliable Integrated graphics controller display cache is Replace system board if minimal graphics not working properly and will be disabled. degrading is an issue. 912-Computer Cover Has Been Removed Since Last System Startup Workstation cover was removed since last system startup. No action required. 917-Front Audio Not Connected Front audio harness has been detached or unseated from motherboard. Reconnect or replace front audio harness. 918-Front USB Not Connected Front USB harness has been detached or unseated from motherboard. Reconnect or replace front USB harness. 921-Device in PCI Express slot failed to initialize There is an incompatibility/problem with this device and the system or PCI Express Link could not be retrained to an x1. Try rebooting the system. If the error reoccurs, the device may not work with this system 1151-Serial Port A Address Conflict Detected Both external and internal serial ports are assigned to COM1. 1. Remove any serial port expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1152-Serial Port B Address Conflict Detected Both external and internal serial ports are assigned to COM2. 1. Remove any serial port expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1155-Serial Port Address Conflict Detected Both external and internal serial ports are assigned to same IRQ. 1. Remove any serial port expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1201-System Audio Address Conflict Detected Device IRQ address conflicts with another device. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 1202-MIDI Port Address Conflict Detected Device IRQ address conflicts with another device. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 1203-Game Port Address Conflict Detected Device IRQ address conflicts with another device. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. ENWW POST numeric codes and text messages 111

Section	Page
Install the operating system	11
Installing or upgrading device drivers	11
Transferring files and settings	12
Creating a disc recovery set	12
Computer Setup (F10) utility	13
Computer Setup (F10) utilities	13
Using Computer Setup (F10) utilities	14
Computer Setup—File	15
Computer Setup—Storage	16
Computer Setup—Security	19
Computer Setup—Power	21
Computer Setup—Advanced	22
Recovering the configuration settings	24
HP Insight Diagnostics	25
HP Insight Diagnostics	25
Accessing HP Insight Diagnostics	25
Survey tab	26
Test tab	26
Status tab	27
Log tab	28
Help tab	28
Saving and printing information in HP Insight Diagnostics	28
Downloading the latest version of HP Insight Diagnostics	29
Protecting the software	29
Restoring the software	29
Desktop management	31
Initial configuration and deployment	31
HP OpenView Agent	32
Altiris Deployment Solution Agent	32
HP Backup and Recovery Manager	32
Remote system installation	34
Software updating and management	34
HP Client Management Interface	34
HP System Software Manager	35
HP Client Manager	35
HP ProtectTools Security Manager	36
HP Client Management Premium Suite	36
HP Client Foundation Suite	37
HP OpenView Client Configuration Manager	37
HP OpenView Workstation Configuration Management solutions	37
Proactive change notification	38
Subscriber’s Choice	38
Retired solutions	38
ROM Flash	38
Remote ROM Flash	39
HPQFlash	39
Boot Block Emergency Recovery Mode	39
Replicating the setup	40
Copying to single workstation	40
Copying to multiple workstations	40
Creating a bootable device	41
Supported USB flash media device	41
Unsupported USB flash media device	43
Dual-State power button	44
HP web site support	45
Industry standards	45
Asset tracking and security	45
Password security	47
Establishing a Setup password using Computer Setup	48
Establishing a power-on password Using Computer Setup	48
Entering a power-on password	48
Entering a Setup password	48
Changing a power-on or Setup password	49
Deleting a power-on or Setup password	50
National keyboard delimiter characters	50
Clearing passwords	50
DriveLock	51
Using DriveLock	51
DriveLock applications	51
Smart Cover Sensor	53
Setting the Smart Cover Sensor protection level	53
Smart Cover Lock	53
Locking the Smart Cover Lock	54
Unlocking the Smart Cover Lock	54
Using the Smart Cover FailSafe Key	54
Cable Lock provision	54
Fingerprint identification technology	55
Fault notification and recovery	55
Drive protection system	55
Surge-tolerant power supply	55
Thermal sensor	55
Serial and Parallel ATA drive guidelines and features	57
SATA hard drives	57
SATA hard drive cables	58
SATA data cable	58
SATA power cable	58
PATA device information	59
ATA SMART Drives	59
Hard drive capacities	59
Identifying routine care and disassembly preparation	61
Electrostatic discharge information	62
Generating static	62
Preventing electrostatic damage to equipment	62
Personal grounding methods and equipment	63
Grounding the work area	63
Recommended materials and equipment	63
Operating guidelines	65
Routine care	65
General cleaning safety precautions	65
Cleaning the workstation case	65
Cleaning the keyboard	66
Cleaning the monitor	66
Cleaning the mouse	67
Service considerations	67
Power supply fan	67
Tools and software requirements	67
Screws	67
Cables and connectors	68
Hard drives	68
Lithium coin cell battery	68
Removal and replacement procedures	69
Preparation for disassembly	69
External security devices	70
Installing a cable lock	70
Installing a padlock	70
Access panel	71
Front bezel	72
Front drive bezels	73
Cable management	74
Cable connections	75
Memory	76
Expansion cards	77
Drives	84
Drive positions	84
Removing an external drive	84
Disconnecting optical cables	85
Disconnecting diskette drive cables	85
Releasing the drives	86
Installing an external drive	86
Replacing an internal hard drive	89
Chassis fan	93
Fan shroud	94
Front I/O panel housing assembly	95
Heatsink	96
Processor	97
Speaker	99
Power supply	100
System board	101
Battery	102
Type 1 Battery Holder	103
Type 2 Battery Holder	103
Type 3 Battery Holder	104
Connector pin assignments	105
Keyboard	105
Mouse	105
Ethernet BNC	105
Ethernet RJ-45	106
Ethernet AUI	106
Parallel interface	107
Serial interface, powered and non-powered	107
USB	108
Microphone	108
Headphone	108
Line-in audio	108
Line-out audio	108
External infrared transceiver	109
Monitor	109
ATA/ATAPI (IDE) Standard drive cable	110
24-Pin Power	110
4-Pin Power (for CPU)	111
SATA data and power	111
PCI Express	111
PCI Express	112
DVI connector	113
Power cord set requirements	115
General requirements	115
Japanese power cord requirements	115
Country-specific requirements	115
POST error messages	117
Power-On Self-Test (POST)	117
POST numeric codes and text messages	118
Interpreting POST diagnostic front panel LEDs and audible codes	125
Troubleshooting without diagnostics	129
Safety and comfort	129
Before you call for technical support	129
Helpful hints	130
Solving general problems	132
Solving power problems	136
Solving diskette problems	137
Solving hard drive problems	140
Solving media card reader problems	142
Solving display problems	144
Solving audio problems	148
Solving printer problems	150
Solving keyboard and mouse problems	151
Solving hardware installation problems	153
Solving network problems	155
Solving memory problems	158
Solving processor problems	160
Solving CD-ROM and DVD problems	161
Solving drive key problems	164
Solving front panel component problems	165
Solving internet access problems	166
Solving software problems	168
System board and riser board reference designators	169
Memory	175
DDR2-SDRAM DIMMs	175
Populating DIMM sockets	176

Match case Limit results 1 per page

Control panel message

Description

Recommended action

Replace diskette drive.

Replace the system board.

605-Diskette Drive Type Error

Mismatch in drive type.

Run Computer Setup.

Disconnect any other diskette controller

devices (tape drives).

Clear CMOS.

610-External Storage Device Failure

External tape drive not connected.

Reinstall tape drive or press

and allow

system to reconfigure without the drive.

611-Primary Floppy Port Address Assignment

Conflict

Configuration error.

Run Computer Setup and check the

configuration in

Advanced

Onboard

Devices

660-Display cache is detected unreliable

Integrated graphics controller display cache is

not working properly and will be disabled.

Replace system board if minimal graphics

degrading is an issue.

912-Computer Cover Has Been Removed

Since Last System Startup

Workstation cover was removed since last

system startup.

No action required.

917-Front Audio Not Connected

Front audio harness has been detached or

unseated from motherboard.

Reconnect or replace front audio harness.

918-Front USB Not Connected

Front USB harness has been detached or

unseated from motherboard.

Reconnect or replace front USB harness.

921-Device in PCI Express slot failed to

initialize

There is an incompatibility/problem with this

device and the system or PCI Express Link

could not be retrained to an x1.

Try rebooting the system. If the error reoccurs,

the device may not work with this system

1151-Serial Port A Address Conflict Detected

Both external and internal serial ports are

assigned to COM1.

Remove any serial port expansion cards.

Clear CMOS.

Reconfigure card resources and/or run

Computer Setup or Windows utilities.

1152-Serial Port B Address Conflict Detected

Both external and internal serial ports are

assigned to COM2.

Remove any serial port expansion cards.

Clear CMOS.

Reconfigure card resources and/or run

Computer Setup or Windows utilities.

1155-Serial Port Address Conflict Detected

Both external and internal serial ports are

assigned to same IRQ.

Remove any serial port expansion cards.

Clear CMOS.

Reconfigure card resources and/or run

Computer Setup or Windows utilities.

1201-System Audio Address Conflict

Detected

Device IRQ address conflicts with another

device.

Enter Computer Setup and reset the IRQ in

Advanced

Onboard Devices

1202-MIDI Port Address Conflict Detected

Device IRQ address conflicts with another

device.

Enter Computer Setup and reset the IRQ in

Advanced

Onboard Devices

1203-Game Port Address Conflict Detected

Device IRQ address conflicts with another

device.

Enter Computer Setup and reset the IRQ in

Advanced

Onboard Devices

Table

Numeric Codes and Text Messages (continued)

ENWW

POST numeric codes and text messages

111