HP xw3400 HP xw3400 Workstation - Service and Technical Reference Guide - Page 165

Solving front panel component problems

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Solving front panel component problems If you encounter problems with devices connected to the front panel, refer to the common causes and solutions listed in the following table. Table D-17 Solving Front Panel Component Problems A USB device, headphone, or microphone is not recognized by the workstation. Cause Solution Device is not properly connected. 1. Turn off the workstation. 2. Reconnect the device to the front of the workstation and restart the workstation. The device does not have power. The correct device driver is not installed. The cable from the device to the workstation does not work. The device is not working. If the USB device requires AC power, be sure one end is connected to the device and one end is connected to a live outlet. 1. Install the correct driver for the device. 2. You might need to reboot the workstation. 1. If possible, replace the cable. 2. Restart the workstation. 1. Replace the device. 2. Restart the workstation. USB ports on the workstation are disabled in Computer Setup. Enter Computer Setup (F10) and enable the USB ports. ENWW Solving front panel component problems 155

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Solving front panel component problems
If you encounter problems with devices connected to the front panel, refer to the common causes and
solutions listed in the following table.
Table
D
-
17
Solving Front Panel Component Problems
A USB device, headphone, or microphone is not recognized by the workstation.
Cause
Solution
Device is not properly connected.
1
.
Turn off the workstation.
2
.
Reconnect the device to the front of the workstation and
restart the workstation.
The device does not have power.
If the USB device requires AC power, be sure one end is
connected to the device and one end is connected to a live
outlet.
The correct device driver is not installed.
1
.
Install the correct driver for the device.
2
.
You might need to reboot the workstation.
The cable from the device to the workstation does not work.
1
.
If possible, replace the cable.
2
.
Restart the workstation.
The device is not working.
1
.
Replace the device.
2
.
Restart the workstation.
USB ports on the workstation are disabled in Computer Setup.
Enter Computer Setup (F10) and enable the USB ports.
ENWW
Solving front panel component problems
155