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HP xw3400 HP xw3400 Workstation - Service and Technical Reference Guide - Page 179

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Index Symbols/Numerics 24-pin power pin assignments 100 4-pin power pin assignments 101 A access panel removal and replacement 61 access to workstation, controlling 35 adding devices 1 Altiris AClient 22 Deployment Solution Agent 22 asset tracking 35 ATA/ATAPI (IDE) drive cable pin assignments 100 audible codes 115 audio problems 138 B Backup and Recovery Manager 2, 19, 22 battery disposal 58 removal and replacement 92 beep codes 115 BIOS Boot Block Emergency Recovery Mode 29 HPQFlash 29 Remote ROM Flash 29 Boot Block Emergency Recovery Mode 29 boot problems 153 bootable device creating 31 DiskOnKey 31, 33 HP Drive Key 31, 33 USB flash media device 31 booting options Full Boot 107 Quick Boot 107 C cable lock cable lock 60 cable lock provision 44 cable management 64 cable pinouts SATA data 48 SATA power 48 cautions AC power 51 adding devices 1 cables 58 cooling fan 57 cover lock security 43 electrostatic discharge 52 FailSafe Key 44 keyboard cleaning 56 keyboard keys 56 operating system installation 1 protecting ROM 28 CD-ROM or DVD problems 151 change notification 28 changing operating systems, important information 35 changing password 39 chassis fan removal and replacement 83 cleaning mouse 57 safety precautions 55 workstation 55 clearing password 40 Client Foundation Suite 27 Client Management Interface 24 Client Management Premium Suite 26 Client Manager 25 cloning tools, software 21 configuring power button 34 connections system board 65 connector pin assignments 95 controlling access to workstation 35 country power cord set requirements 105 cover lock 43 cover lock security, caution 43 Customer Support 119 customizing software 21 D deleting password 40 delimiter characters, table 40 deployment tools, software 21 device drivers, installing 1 diagnostic tool for hard drives 45 diagnostics utility 15 disassembly preparation 59 disk, cloning 21 diskette drive removal and replacement 74 diskette drive cable removal and replacement 75 diskette problems 127 DiskOnKey bootable 31, 33 HP Drive Key 31 drive bezel 5.25" 63 drive cable removal and replacement 75 Drive Key problems 154 ENWW Index 169

Section	Page
Install the operating system	11
Installing or upgrading device drivers	11
Transferring files and settings	12
Creating a disc recovery set	12
Computer Setup (F10) utility	13
Computer Setup (F10) utilities	13
Using Computer Setup (F10) utilities	14
Computer Setup—File	15
Computer Setup—Storage	16
Computer Setup—Security	19
Computer Setup—Power	21
Computer Setup—Advanced	22
Recovering the configuration settings	24
HP Insight Diagnostics	25
HP Insight Diagnostics	25
Accessing HP Insight Diagnostics	25
Survey tab	26
Test tab	26
Status tab	27
Log tab	28
Help tab	28
Saving and printing information in HP Insight Diagnostics	28
Downloading the latest version of HP Insight Diagnostics	29
Protecting the software	29
Restoring the software	29
Desktop management	31
Initial configuration and deployment	31
HP OpenView Agent	32
Altiris Deployment Solution Agent	32
HP Backup and Recovery Manager	32
Remote system installation	34
Software updating and management	34
HP Client Management Interface	34
HP System Software Manager	35
HP Client Manager	35
HP ProtectTools Security Manager	36
HP Client Management Premium Suite	36
HP Client Foundation Suite	37
HP OpenView Client Configuration Manager	37
HP OpenView Workstation Configuration Management solutions	37
Proactive change notification	38
Subscriber’s Choice	38
Retired solutions	38
ROM Flash	38
Remote ROM Flash	39
HPQFlash	39
Boot Block Emergency Recovery Mode	39
Replicating the setup	40
Copying to single workstation	40
Copying to multiple workstations	40
Creating a bootable device	41
Supported USB flash media device	41
Unsupported USB flash media device	43
Dual-State power button	44
HP web site support	45
Industry standards	45
Asset tracking and security	45
Password security	47
Establishing a Setup password using Computer Setup	48
Establishing a power-on password Using Computer Setup	48
Entering a power-on password	48
Entering a Setup password	48
Changing a power-on or Setup password	49
Deleting a power-on or Setup password	50
National keyboard delimiter characters	50
Clearing passwords	50
DriveLock	51
Using DriveLock	51
DriveLock applications	51
Smart Cover Sensor	53
Setting the Smart Cover Sensor protection level	53
Smart Cover Lock	53
Locking the Smart Cover Lock	54
Unlocking the Smart Cover Lock	54
Using the Smart Cover FailSafe Key	54
Cable Lock provision	54
Fingerprint identification technology	55
Fault notification and recovery	55
Drive protection system	55
Surge-tolerant power supply	55
Thermal sensor	55
Serial and Parallel ATA drive guidelines and features	57
SATA hard drives	57
SATA hard drive cables	58
SATA data cable	58
SATA power cable	58
PATA device information	59
ATA SMART Drives	59
Hard drive capacities	59
Identifying routine care and disassembly preparation	61
Electrostatic discharge information	62
Generating static	62
Preventing electrostatic damage to equipment	62
Personal grounding methods and equipment	63
Grounding the work area	63
Recommended materials and equipment	63
Operating guidelines	65
Routine care	65
General cleaning safety precautions	65
Cleaning the workstation case	65
Cleaning the keyboard	66
Cleaning the monitor	66
Cleaning the mouse	67
Service considerations	67
Power supply fan	67
Tools and software requirements	67
Screws	67
Cables and connectors	68
Hard drives	68
Lithium coin cell battery	68
Removal and replacement procedures	69
Preparation for disassembly	69
External security devices	70
Installing a cable lock	70
Installing a padlock	70
Access panel	71
Front bezel	72
Front drive bezels	73
Cable management	74
Cable connections	75
Memory	76
Expansion cards	77
Drives	84
Drive positions	84
Removing an external drive	84
Disconnecting optical cables	85
Disconnecting diskette drive cables	85
Releasing the drives	86
Installing an external drive	86
Replacing an internal hard drive	89
Chassis fan	93
Fan shroud	94
Front I/O panel housing assembly	95
Heatsink	96
Processor	97
Speaker	99
Power supply	100
System board	101
Battery	102
Type 1 Battery Holder	103
Type 2 Battery Holder	103
Type 3 Battery Holder	104
Connector pin assignments	105
Keyboard	105
Mouse	105
Ethernet BNC	105
Ethernet RJ-45	106
Ethernet AUI	106
Parallel interface	107
Serial interface, powered and non-powered	107
USB	108
Microphone	108
Headphone	108
Line-in audio	108
Line-out audio	108
External infrared transceiver	109
Monitor	109
ATA/ATAPI (IDE) Standard drive cable	110
24-Pin Power	110
4-Pin Power (for CPU)	111
SATA data and power	111
PCI Express	111
PCI Express	112
DVI connector	113
Power cord set requirements	115
General requirements	115
Japanese power cord requirements	115
Country-specific requirements	115
POST error messages	117
Power-On Self-Test (POST)	117
POST numeric codes and text messages	118
Interpreting POST diagnostic front panel LEDs and audible codes	125
Troubleshooting without diagnostics	129
Safety and comfort	129
Before you call for technical support	129
Helpful hints	130
Solving general problems	132
Solving power problems	136
Solving diskette problems	137
Solving hard drive problems	140
Solving media card reader problems	142
Solving display problems	144
Solving audio problems	148
Solving printer problems	150
Solving keyboard and mouse problems	151
Solving hardware installation problems	153
Solving network problems	155
Solving memory problems	158
Solving processor problems	160
Solving CD-ROM and DVD problems	161
Solving drive key problems	164
Solving front panel component problems	165
Solving internet access problems	166
Solving software problems	168
System board and riser board reference designators	169
Memory	175
DDR2-SDRAM DIMMs	175
Populating DIMM sockets	176

Match case Limit results 1 per page

Index

Symbols/Numerics

24–pin power pin

assignments

100

4–pin power pin

assignments

101

access panel

removal and

replacement

access to workstation,

controlling

adding devices

Altiris

AClient

Deployment Solution Agent

asset tracking

ATA/ATAPI (IDE) drive cable pin

assignments

100

audible codes

115

audio problems

138

Backup and Recovery

Manager

19,

battery

disposal

removal and replacement

beep codes

115

BIOS

Boot Block Emergency Recovery

Mode

HPQFlash

Remote ROM Flash

Boot Block Emergency Recovery

Mode

boot problems

153

bootable device

creating

DiskOnKey

31,

HP Drive Key

31,

USB flash media device

booting options

Full Boot

107

Quick Boot

107

cable lock

cable lock provision

cable management

cable pinouts

SATA data

SATA power

cautions

AC power

adding devices

cables

cooling fan

cover lock security

electrostatic discharge

FailSafe Key

keyboard cleaning

keyboard keys

operating system installation

protecting ROM

CD-ROM or DVD problems

151

change notification

changing operating systems,

important information

changing password

chassis fan

removal and replacement

cleaning

mouse

safety precautions

workstation

clearing password

Client Foundation Suite

Client Management Interface

Client Management Premium

Suite

Client Manager

cloning tools, software

configuring power button

connections

system board

connector pin assignments

controlling access to

workstation

country power cord set

requirements

105

cover lock

cover lock security, caution

Customer Support

119

customizing software

deleting password

delimiter characters, table

deployment tools, software

device drivers, installing

diagnostic tool for hard drives

diagnostics utility

disassembly preparation

disk, cloning

diskette drive

removal and replacement

diskette drive cable

removal and replacement

diskette problems

127

DiskOnKey

bootable

31,

HP Drive Key

drive bezel

5.25"

drive cable

removal and replacement

Drive Key problems

154

ENWW

Index 169