Motorola PHOTON 4G Sprint User Guide - Page 124

Understanding Status Messages

Page 124 highlights

Accessing Your Email and Data Services on GSM/UMTS Networks To access your email and browse the Web when travelling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at www.sprint.com/sww. Then, follow the instructions below to select the appropriate carrier network on your phone. To select a GSM data service carrier for a specific country: 1. Touch > Settings > Wireless & networks > Mobile networks. 2. Under Network mode, select Any GSM/UMTS. 3. Under GSM/UMTS settings, touch Select network and select a wireless network that supports Sprint International GSM Data Roaming. If applicable, touch Operator selection and select a specific operator. Note: Be sure you have the Allow GSM Data option checked. Accessing Your Email and Data Services on CDMA Networks If data service is available on a CDMA network, then you only need to set the phone to CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the GSM network. If your device has automatically selected a GSM network while travelling, then you will need to set the phone to CDMA to access CDMA data services. (See "Activating Global Roaming Mode" on page 112.) Visit www.sprint.com/sww for a list of services available in each country. Understanding Status Messages You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. 116 3E. Sprint Worldwide Wireless Service

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116
3E. Sprint Worldwide Wireless Service
Accessing Your Email and Data Services
on GSM/UMTS Networks
To access your email and browse the Web when
travelling, you may need to manually select the carrier
that provides Sprint service in your location. You can
find a list of carriers for each country where GSM data
service is offered at
www.sprint.com/sww
. Then, follow
the instructions below to select the appropriate carrier
network on your phone.
To select a GSM data service carrier for a specific country:
1.
Touch
>
Settings
>
Wireless & networks
>
Mobile networks.
2.
Under
Network mode
, select
Any GSM/UMTS
.
3.
Under
GSM/UMTS settings
, touch
Select network
and select a wireless network that supports Sprint
International GSM Data Roaming. If applicable,
touch
Operator selection
and select a specific
operator.
Accessing Your Email and Data Services
on CDMA Networks
If data service is available on a CDMA network, then
you only need to set the phone to CDMA; you will not
need to select the specific carrier. Selecting a specific
carrier is only necessary for providers on the GSM
network. If your device has automatically selected a
GSM network while travelling, then you will need to set
the phone to CDMA to access CDMA data services.
(See “Activating Global Roaming Mode” on page 112.)
Visit
www.sprint.com/sww
for a list of services available
in each country.
Understanding Status Messages
You may receive status messages under certain
conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code,
and the conditions under which it appeared. The
following table lists and describes the status messages.
Note:
Be sure you have the
Allow GSM Data
option checked.