Samsung SCX 6320F User Manual (ENGLISH) - Page 167

Fax Problem Solution Chart (only for SCX-6320F) Condition The machine is not working, there is no display and the buttons are not working. No dial tone The numbers stored in the memory do not dial correctly. The document does not feed into the machine. Faxes are not received automatically. Faxes are not received manually. Your machine will not send anything. You cannot poll another machine. Suggested solutions Unplug the power cord and plug it in again. Check that your socket is Live. Check that the phone line is connected properly. Check that the phone socket on the wall is working by plugging in another phone. Make sure that the numbers are stored in the memory correctly. Print a Phone Book list referring to the Facsimile User's Guide. Make sure that the document is not wrinkled and you are putting it in correctly. Check that the document is the right size, not too thick or thin. Make sure that the DADF top cover is firmly closed. The FAX mode should be selected. Make sure that there is paper in the Tray. Check if the display shows "Memory Full." Check that you hung up the handset of the external telephone before you started faxing. Make sure that the document is loaded face down/up depending on whether you are using the Document scanner glass or DADF unit. "Tx" should show up on the display. Check the other fax machine you are sending to, to see if it can receive your fax. The fax machine you are polling may be using a poll code. Contact the remote operator. 8.26 TROUBLESHOOTING