Toshiba ESTUDIO355 Troubleshooting Guide - Page 101

LDAP Search and Authentication Problems

Get Toshiba ESTUDIO355 PDF manuals and user guides View all Toshiba ESTUDIO355 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 101 highlights

6 TROUBLESHOOTING FOR NETWORK CONNECTIONS LDAP Search and Authentication Problems „ Network shutdown occurs or touch panel disabled after LDAP search Problem Description After performing the LDAP search, the network shutdown occurs or the touch panel is disabled. Corrective Action Try the checklist below. If the problem remains unsolved, contact your service representative. No. Check... 1 Is the LDAP server correctly running? 2 Is the LDAP server setting correctly set? Yes No Corrective Action Next Step Ø Ö Confirm that the LDAP server is correctly running. Enter the correct LDAP setting. Re-enter the End Ö correct password carefully because it is displayed by asterisks. „ LDAP authentication takes a long time Problem Description It takes a long time to perform LDAP authentication on the touch panel. Corrective Action Try the checklist below. If the problem remains unsolved, contact your service representative. No Check... 1 Is the LDAP server correctly running? 2 Is the LDAP server setting correctly set? Yes No Corrective Action Next Step Ø Ö Check the LDAP server is correctly running. Enter the correct LDAP setting. Especially re- End Ö enter the correct password carefully because it displays with asterisks. LDAP Search and Authentication Problems 99

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
LDAP Search and Authentication Problems
99
LDAP Search and Authentication Problems
Network shutdown occurs or touch panel disabled after LDAP search
Problem Description
After performing the LDAP search, the network shutdown occurs or the touch panel is disabled.
Corrective Action
Try the checklist below. If the problem remains unsolved, contact your service representative.
LDAP authentication takes a long time
Problem Description
It takes a long time to perform LDAP authentication on the touch panel.
Corrective Action
Try the checklist below. If the problem remains unsolved, contact your service representative.
No.
Check...
Yes
No
Corrective Action
1
Is the LDAP server correctly running?
Next Step
Confirm that the LDAP server is correctly running.
2
Is the LDAP server setting correctly set?
End
Enter the correct LDAP setting. Re-enter the
correct password carefully because it is displayed
by asterisks.
No
Check...
Yes
No
Corrective Action
1
Is the LDAP server correctly running?
Next Step
Check the LDAP server is correctly running.
2
Is the LDAP server setting correctly set?
End
Enter the correct LDAP setting. Especially re-
enter the correct password carefully because it
displays with asterisks.