Toshiba ESTUDIO355 Troubleshooting Guide - Page 124

Network Settings, Insufficient Memory.

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7 CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Code 2B90 Problem Description Insufficient Memory. Invalid Box password specified. 2BA0 2BA1 2BB0 2BB1 2BC0 Incorrect paper size or color mode Job canceled Power failure occurred System fatal error. 2BC1 Failed to acquire resource. 2BD0 Power failure occurred during restoring. 2BE0 Failed to obtain the machine parameters. 2BF0 Reached the maximum number of pages. 2BF1 Reached the maximum number of documents. 2BF2 Reached the maximum number of folders. Network Settings Syntax error, command unrecognized 2500 2501 Syntax error in parameters or arguments 2503 Bad sequence of commands 2504 Command parameter not implemented 2550 Mailbox unavailable 2551 2552 User not local Insufficient system storage 2553 Mailbox name not allowed Corrective Action Turn the power OFF and then back ON. Retry the scan. If the error still occurs, contact your service representative. Make sure that the password is correct and retry the scan, or reset the password and retry the scan. When this error occurs for the print of the data in the e-Filing, perform the print with the administrator's password. If the recovery is still not completed or in case of invalid password for the operation other printing (opening the file, etc.), contact your service representative. This size or color mode is not supported by e-Filing. Check the paper size or color mode. (Job was canceled.) Make sure that the power cable is connected properly and it is inserted securely. Resend the job. Turn the power OFF and then back ON. Retry the scan. If the error still occurs, contact your service representative. Turn the power OFF and then back ON. Retry the scan. If the error still occurs, contact your service representative. Make sure that the power cable is connected properly and it is inserted securely. Resend the job. Turn the power OFF and then back ON. Retry the scan. Reduce the pages and print again. Delete the documents from the boxes or folders. Delete the folders from the boxes. Check whether the Terminal mail address and Destination mail address are correct. Check whether the mail server is operating properly. Turn the power OFF and then back ON. Perform the job in error again. Check whether the mail server is operating properly. Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, contact your service representative. Check whether the mail server is operating properly. Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, contact your service representative. Check whether the mail server is operating properly. Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, contact your service representative. Confirm that the destination Email addresses are correct. Check the access privilege for the mailbox in the mail server. Confirm that the destination Email addresses are correct. Check whether the mail server is operating properly. File is too large for mailbox. Confirm the mailbox size on the mail server. Transmit again in text mode or with a lower resolution. If the error still occurs, divide the document and transmit again. Check if there is an illegal character in the mail box name in the mail server. 122 Error Codes

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7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
122
Error Codes
2B90
Insufficient Memory.
Turn the power OFF and then back ON. Retry the scan.
If the error still occurs, contact your service
representative.
2BA0
Invalid Box password specified.
Make sure that the password is correct and retry the
scan, or reset the password and retry the scan. When
this error occurs for the print of the data in the e-Filing,
perform the print with the administrator’s password. If
the recovery is still not completed or in case of invalid
password for the operation other printing (opening the
file, etc.), contact your service representative.
2BA1
Incorrect paper size or color mode
This size or color mode is not supported by e-Filing.
Check the paper size or color mode.
2BB0
Job canceled
(Job was canceled.)
2BB1
Power failure occurred
Make sure that the power cable is connected properly
and it is inserted securely. Resend the job.
2BC0
System fatal error.
Turn the power OFF and then back ON. Retry the scan.
If the error still occurs, contact your service
representative.
2BC1
Failed to acquire resource.
Turn the power OFF and then back ON. Retry the scan.
If the error still occurs, contact your service
representative.
2BD0
Power failure occurred during restoring.
Make sure that the power cable is connected properly
and it is inserted securely. Resend the job.
2BE0
Failed to obtain the machine parameters.
Turn the power OFF and then back ON. Retry the scan.
2BF0
Reached the maximum number of pages.
Reduce the pages and print again.
2BF1
Reached the maximum number of documents.
Delete the documents from the boxes or folders.
2BF2
Reached the maximum number of folders.
Delete the folders from the boxes.
Network Settings
2500
Syntax error, command unrecognized
Check whether the Terminal mail address and
Destination mail address are correct. Check whether
the mail server is operating properly. Turn the power
OFF and then back ON. Perform the job in error again.
2501
Syntax error in parameters or arguments
Check whether the mail server is operating properly.
Turn the power OFF and then back ON.
Perform the job in error again. If the error still occurs,
contact your service representative.
2503
Bad sequence of commands
Check whether the mail server is operating properly.
Turn the power OFF and then back ON.
Perform the job in error again. If the error still occurs,
contact your service representative.
2504
Command parameter not implemented
Check whether the mail server is operating properly.
Turn the power OFF and then back ON.
Perform the job in error again. If the error still occurs,
contact your service representative.
2550
Mailbox unavailable
Confirm that the destination Email addresses are
correct.
Check the access privilege for the mailbox in the mail
server.
2551
User not local
Confirm that the destination Email addresses are
correct.
Check whether the mail server is operating properly.
2552
Insufficient system storage
File is too large for mailbox. Confirm the mailbox size
on the mail server. Transmit again in text mode or with a
lower resolution. If the error still occurs, divide the
document and transmit again.
2553
Mailbox name not allowed
Check if there is an illegal character in the mail box
name in the mail server.
Error Code
Problem Description
Corrective Action