Toshiba ESTUDIO355 Troubleshooting Guide - Page 123

7.CHECKING THE EQUIPMENT STATUS WITH TopAccess 7 CHECKING THE EQUIPMENT STATUS WITH TopAccess Error Code 2D62 2D63 2D64 2D65 2D66 2D67 2D68 2DA8 2DC0 2DC1 Store to e-Filing 2A10 2A20 2A40 2A50 2A51 2B10 2B11 2B20 2B21 2B30 2B31 2B32 2B50 2B51 2B60 2B70 2B71 2B80 Problem Description Corrective Action Failed to connect to network destination. Check destination path. Make sure that the network folder is shared in your network and retry the scan. If the error still occurs, ask your administrator to check whether the IP address or path of the server is correct. Also make sure that the server is operating properly. Specified network path is invalid. Check destination path. Make sure that you specify the correct network folder and retry the scan. Logon to file server failed. Check user name and password. Make sure that you specify the correct user name and password to logon the file server, or you specify correct file server. Then retry the scan. There are too many documents in the folder. Failed in Delete the data in the local storage folder in the creating new document. equipment and retry the scan. Failed to process your job. Insufficient storage space. Delete the data in the destination folder in the equipment and retry the scan. FTP service is not available Ask your administrator whether the FTP service is configured correctly. File Sharing service is not available Ask your administrator whether the SMB protocol is enabled. The HDD is running out of capacity for the shared folder Delete the unnecessary data in HDD. Job canceled (Job was canceled.) Power failure occurred Make sure that the power cable is connected properly and it is inserted securely. Resend the job. Failed to acquire resource. System fatal error. Retry the scan. Turn the power OFF and then back ON. Retry the scan. Job canceled. Power failure occurred. There was no applicable job. Job status failed. Failed to access file. Message size exceeded limit or maximum size. Insufficient disk space. Failed to access Electronic Filing. Failed to print Electronic Filing document. Failed to process image. Failed to process print image. The folder was renamed. A folder of the same name already existed. The document was renamed. A document of the same name already existed. The storage period of e-Filing documents will expire The HDD for storing e-Filing data is running out of space. (Job was canceled.) Make sure that the power cable is connected properly and it is inserted securely. Resend the job. Retry the scan. Retry the scan. Retry the scan. You are sending too many documents at a time. Send your documents separately. Delete unnecessary documents in e-Filing and try again. Make sure that the specified e-Filing or folder exists. (If not, this error would not occur.) Delete the specified eFiling or folder and reset them. Retry the job in error. If the specified e-Filing or folder cannot be deleted, contact your service representative. Make sure that the specified document exists. (If not, this error would not occur.) Delete the specified document and reset them. Retry the job in error. If the specified document cannot be deleted, contact your service representative. Turn the power OFF and then back ON. Retry the scan. If the error still occurs, contact your service representative. Make sure that the Function List can be printed out. Retry the print. If the error still occurs, contact your service representative. The same named folder cannot be created in the same box. The same named document cannot be created in the same box or folder. Check whether necessary documents are stored in eFiling. The documents will be deleted in a few days. Delete unnecessary documents in e-Filing. Error Codes 121