Toshiba ESTUDIO355 Troubleshooting Guide - Page 78

Copying Problems, Problem Description, Cause, Corrective Action

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2 TROUBLESHOOTING FOR COPYING Copying Problems See the table below when you have a problem in operating copy function or have an unexpected copy output. Problem Description Functions cannot be set. Copying stops while scanning the originals. (The message "The number of originals exceeds the limits Will you print out stored originals?" appears.) Copying stops while scanning the originals. (The message "Not enough Work Space to store originals Will you print out stored originals?" appears.) Copied image is too light. Cause Another function that is unavailable for the combination has already been set. The number of scanned pages has reached the maximum. No available internal memory remains. No toner is left. Copy density is set too light. Copied image is too dark. Copy density is set too dark. Copied image has stains. The Original Cover (optional) or the Reversing Automatic Document Feeder (optional) is not fully lowered. The original glass, platen sheet, scanning area and guide are stained. The copy density is set too dark. A transparent original such as a transparency or tracing paper is being used. Copy image is skewed. The original is sent from the Reversing Automatic Document Feeder (optional) at a skew. Copied image is partially missing. The size or orientation of the copy paper and that of the original are not consistent. The reduction ratio is not properly set. The binding margin is too wide. Copied image is blurred. The original is larger than the printable area. There is a gap between the original glass and the original. Corrective Action Some functions cannot be combined. For details, refer to Chapter 8 of the Copying Guide. To copy the scanned images, press [YES]. To cancel, press [NO]. To copy the scanned images, press [YES]. To cancel, press [NO]. The message "Install new toner cartridge" appears when no toner is left. Replace the toner cartridge. P.54 "Replacing a Toner Cartridge" Darken the density manually or try the automatic density mode. Lighten the density manually or try the automatic density mode. Lower them fully to block the outside light. Clean them. P.126 "Regular Maintenance" Lighten the density manually or try the automatic density mode. To copy a transparent original clearly, put a sheet of blank, white paper behind the original. Make sure that the paper is large enough to cover the original. Replace the original while aligning the side guides of the Reversing Automatic Document Feeder to its width so that it will be placed straight. Fit the copy paper size to the original or set the reduction ratio for the copy paper. Set the binding margin width to fully cover the original. For details, refer to Chapter 4 of the Copying Guide. The outside part of the printable area cannot be copied. Lower the Original Cover (optional) or the Reversing Automatic Document Feeder (optional) fully so that the original fully contacts the platen glass. The copy paper is damp. Replace it with dry copy paper. 76 Copying Problems

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2 TROUBLESHOOTING FOR COPYING
76
Copying Problems
Copying Problems
See the table below when you have a problem in operating copy function or have an unexpected copy output.
Problem Description
Cause
Corrective Action
Functions cannot be set.
Another function that is unavailable
for the combination has already been
set.
Some functions cannot be combined.
For details, refer to Chapter 8 of the
Copying Guide
.
Copying stops while scanning the
originals. (The message “The
number of originals exceeds the
limits
Will you print out stored
originals?” appears.)
The number of scanned pages has
reached the maximum.
To copy the scanned images, press [YES]. To cancel,
press [NO].
Copying stops while scanning the
originals. (The message “Not
enough Work Space to store
originals
Will you print out stored
originals?” appears.)
No available internal memory
remains.
To copy the scanned images, press [YES]. To cancel,
press [NO].
Copied image is too light.
No toner is left.
The message “Install new toner cartridge” appears when
no toner is left. Replace the toner cartridge.
P.54 “Replacing a Toner Cartridge”
Copy density is set too light.
Darken the density manually or try the automatic density
mode.
Copied image is too dark.
Copy density is set too dark.
Lighten the density manually or try the automatic density
mode.
Copied image has stains.
The Original Cover (optional) or the
Reversing Automatic Document
Feeder (optional) is not fully lowered.
Lower them fully to block the outside light.
The original glass, platen sheet,
scanning area and guide are stained.
Clean them.
P.126 “Regular Maintenance”
The copy density is set too dark.
Lighten the density manually or try the automatic density
mode.
A transparent original such as a
transparency or tracing paper is being
used.
To copy a transparent original clearly, put a sheet of blank,
white paper behind the original. Make sure that the paper
is large enough to cover the original.
Copy image is skewed.
The original is sent from the
Reversing Automatic Document
Feeder (optional) at a skew.
Replace the original while aligning the side guides of the
Reversing Automatic Document Feeder to its width so that
it will be placed straight.
Copied image is partially missing.
The size or orientation of the copy
paper and that of the original are not
consistent. The reduction ratio is not
properly set.
Fit the copy paper size to the original or set the reduction
ratio for the copy paper.
The binding margin is too wide.
Set the binding margin width to fully cover the original.
For details, refer to Chapter 4 of the
Copying Guide
.
The original is larger than the
printable area.
The outside part of the printable area cannot be copied.
Copied image is blurred.
There is a gap between the original
glass and the original.
Lower the Original Cover (optional) or the Reversing
Automatic Document Feeder (optional) fully so that the
original fully contacts the platen glass.
The copy paper is damp.
Replace it with dry copy paper.