Toshiba ESTUDIO355 Troubleshooting Guide - Page 6

Cannot remember the document password for a Private Print job 82 Printer Driver Problems ...83 Cannot print (port setting problems 83 Command line options not processed 83 Retrieval of printer configuration failed 83 Cannot print a job as expected using PS3 printer driver 84 Cannot change settings on the [Fonts] tab and the [Configuration] tab 84 Network Connection Problems 85 Cannot print with the equipment (network connection problems 85 Cannot print with SMB print 85 Cannot print properly with AppleTalk print 85 Client Problems ...86 Checking the client status...86 Hardware Problems...87 Startup page not printed ...87 Print jobs not output ...87 Chapter 4 TROUBLESHOOTING FOR SCANNING Scanning Problems ...90 Cannot E-mail my scans...90 Cannot find the data saved in the shared folder 90 Chapter 5 TROUBLESHOOTING FOR e-Filing e-Filing Web Utility Problems 92 e-Filing Web Utility terminates the session 92 Numerous sub windows repeatedly appear 92 Displaying the items in the Contents Frame takes a long time 92 Error messages ...93 Chapter 6 TROUBLESHOOTING FOR NETWORK CONNECTIONS Locating the Equipment in the Network 96 Cannot locate the equipment in the network 96 Cannot locate the equipment with Local Discovery 97 Equipment does not respond to ping command 98 LDAP Search and Authentication Problems 99 Network shutdown occurs or touch panel disabled after LDAP search 99 LDAP authentication takes a long time 99 Printing Problems (Network Related 100 SMB print and Point&Print in a Windows operating system environment 100 Raw TCP or LPR print in a Windows operating system environment 100 IPP print in a Windows operating system environment 101 Novell print in a NetWare environment 101 Macintosh environment ...102 UNIX/Linux environment...102 Network Fax (N/W-Fax) Driver Problems 103 N/W-Fax Driver Installation Error Messages 103 N/W-Fax Driver General Errors 104 4 CONTENTS