Toshiba ESTUDIO355 Troubleshooting Guide - Page 95

Error messages, Message, Corrective Action

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5.TROUBLESHOOTING FOR e-Filing 5 TROUBLESHOOTING FOR e-Filing „ Error messages See the table below to troubleshoot the problem if a message appears. Message Internal error occurred. Please restart e-Filing. Your e-Filing Session has Timed Out. Please Restart. The items have been modified. Cannot start e-Filing Session. The Disk is Full. Cannot create a Box. The Disk is full. Cannot create a Folder. The Disk is full. Cannot edit the Document. The Disk is full. Cannot insert Page. The Disk is full. Cannot archive Documents. The Disk is full. Cannot upload archived file. The Disk is full. Cut failed. Disk is full. Copy failed. Disk is full. Paste failed. Disk is full. Save failed. Disk is full. Cannot create a Folder. Maximum number of folders has been reached. Cannot create a document. Maximum number of documents has been reached. Cannot insert Page. Maximum number of pages has been reached. Paste failed. Maximum number of page range is reached. Cut failed. The items have been deleted or modified. Copy failed. The items have been deleted or modified. Paste failed. The items have been deleted or modified. Delete failed. The items have been deleted or modified. Please enter valid password. A folder with the name you specified already exists. Please try again. Another user has been archiving or uploading. Please try again later. The Maximum Possible Archive Size exceed. Archiving is not Possible. The Box cannot be erased. A document contained in Box is being used. Corrective Action Turn OFF and then ON the power of the equipment and then try again. If the error message is still displayed, contact your system administrator or contact your dealer for support. Exit from e-Filing and change the session timer setting to be longer on the Setup page of the TopAccess Administrator mode. Then restart it. The items are currently being modified by another user. Try again after the other user has finished modifying the items. Erase the unnecessary data from the Control Panel. For instructions on how to delete data from the Control Panel, refer to the e-Filing Guide. Erase unnecessary data using the administrative function or deleting the data in boxes for making hard disk space. Erase unnecessary data using the administrative function or deleting the data in boxes for making hard disk space. Erase unnecessary data using the administrative function or deleting the data in boxes for making hard disk space. Erase unnecessary data using the administrative function or deleting the data in boxes for making hard disk space. Erase unnecessary data using the administrative function or deleting the data in boxes for making hard disk space. Erase unnecessary data using the administrative function or deleting the data in boxes for making hard disk space. Erase unnecessary data using the administrative function or deleting the data in boxes for making hard disk space. Erase unnecessary data using the administrative function or deleting the data in boxes for making hard disk space. Erase unnecessary data using the administrative function or deleting the data in boxes for making hard disk space. Erase unnecessary data using the administrative function or deleting the data in boxes for making hard disk space. Delete unnecessary folders and create a new folder. You can create up to 100 folders in each box. Delete unnecessary documents and create a new document. You can create up to 400 documents in each box and folder. Delete unnecessary pages and insert a new page. A document can contain up to 200 pages. Delete unnecessary pages and paste pages in the document. A document can contain up to 200 pages. Refresh the page and make sure that the item was deleted or is currently being modified. Refresh the page and make sure that the item was deleted or is currently being modified. Refresh the page and make sure that the item was deleted or is currently being modified. Refresh the page and make sure that the item was deleted or is currently being modified. Enter the correct password. Use a name that does not exist in the box. The document is being archived or uploaded by another user. Try again after the other user has finished archiving or uploading. An archive file larger than 2 GB cannot be created. Make sure that the archive file will be less than 2 GB by archiving smaller groups of files instead of a large one. A document contained in the box is being used by another user. Try again after the other user has finished using the document. e-Filing Web Utility Problems 93

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5.TROUBLESHOOTING FOR e-Filing
e-Filing Web Utility Problems
93
5 TROUBLESHOOTING FOR e-Filing
Error messages
See the table below to troubleshoot the problem if a message appears.
Message
Corrective Action
Internal error occurred. Please restart e-Filing.
Turn OFF and then ON the power of the equipment and then try
again. If the error message is still displayed, contact your system
administrator or contact your dealer for support.
Your e-Filing Session has Timed Out. Please Restart.
Exit from e-Filing and change the session timer setting to be
longer on the Setup page of the TopAccess Administrator mode.
Then restart it.
The items have been modified.
The items are currently being modified by another user. Try again
after the other user has finished modifying the items.
Cannot start e-Filing Session. The Disk is Full.
Erase the unnecessary data from the Control Panel. For
instructions on how to delete data from the Control Panel, refer to
the
e-Filing Guide
.
Cannot create a Box. The Disk is full.
Erase unnecessary data using the administrative function or
deleting the data in boxes for making hard disk space.
Cannot create a Folder. The Disk is full.
Erase unnecessary data using the administrative function or
deleting the data in boxes for making hard disk space.
Cannot edit the Document. The Disk is full.
Erase unnecessary data using the administrative function or
deleting the data in boxes for making hard disk space.
Cannot insert Page. The Disk is full.
Erase unnecessary data using the administrative function or
deleting the data in boxes for making hard disk space.
Cannot archive Documents. The Disk is full.
Erase unnecessary data using the administrative function or
deleting the data in boxes for making hard disk space.
Cannot upload archived file. The Disk is full.
Erase unnecessary data using the administrative function or
deleting the data in boxes for making hard disk space.
Cut failed. Disk is full.
Erase unnecessary data using the administrative function or
deleting the data in boxes for making hard disk space.
Copy failed. Disk is full.
Erase unnecessary data using the administrative function or
deleting the data in boxes for making hard disk space.
Paste failed. Disk is full.
Erase unnecessary data using the administrative function or
deleting the data in boxes for making hard disk space.
Save failed. Disk is full.
Erase unnecessary data using the administrative function or
deleting the data in boxes for making hard disk space.
Cannot create a Folder. Maximum number of folders has been
reached.
Delete unnecessary folders and create a new folder. You can
create up to 100 folders in each box.
Cannot create a document. Maximum number of documents has
been reached.
Delete unnecessary documents and create a new document. You
can create up to 400 documents in each box and folder.
Cannot insert Page. Maximum number of pages has been
reached.
Delete unnecessary pages and insert a new page. A document
can contain up to 200 pages.
Paste failed. Maximum number of page range is reached.
Delete unnecessary pages and paste pages in the document. A
document can contain up to 200 pages.
Cut failed. The items have been deleted or modified.
Refresh the page and make sure that the item was deleted or is
currently being modified.
Copy failed. The items have been deleted or modified.
Refresh the page and make sure that the item was deleted or is
currently being modified.
Paste failed. The items have been deleted or modified.
Refresh the page and make sure that the item was deleted or is
currently being modified.
Delete failed. The items have been deleted or modified.
Refresh the page and make sure that the item was deleted or is
currently being modified.
Please enter valid password.
Enter the correct password.
A folder with the name you specified already exists. Please try
again.
Use a name that does not exist in the box.
Another user has been archiving or uploading. Please try again
later.
The document is being archived or uploaded by another user. Try
again after the other user has finished archiving or uploading.
The Maximum Possible Archive Size exceed. Archiving is not
Possible.
An archive file larger than 2 GB cannot be created. Make sure
that the archive file will be less than 2 GB by archiving smaller
groups of files instead of a large one.
The Box cannot be erased. A document contained in Box is being
used.
A document contained in the box is being used by another user.
Try again after the other user has finished using the document.