6.
TROUBLESHOOTING FOR NETWORK
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network
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96
Cannot locate the equipment in the network
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96
Cannot locate the equipment with Local Discovery
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97
Equipment does not respond to ping command
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98
LDAP Search and Authentication Problems
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99
Network shutdown occurs or touch panel disabled after LDAP search
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99
LDAP authentication takes a long time
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99
Printing Problems (Network Related)
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100
SMB print and Point&Print in a Windows operating system environment
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100
Raw TCP or LPR print in a Windows operating system environment
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100
IPP print in a Windows operating system environment
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101
Novell print in a NetWare environment
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101
Macintosh environment
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102
UNIX/Linux environment
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102
Network Fax (N/W-Fax) Driver Problems
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103
N/W-Fax Driver Installation Error Messages
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103
N/W-Fax Driver General Errors
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104