Toshiba ESTUDIO355 Troubleshooting Guide - Page 115

Select the Flush Connections Option and retry., Local IP Address mismatch

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TopAccess Message Encapsulation mode mismatch Peer IP Address mismatch Local IP Address mismatch Local ID mismatch Remote ID mismatch IKEv1/IKEv2 Timed out It succeeded in the acquisition of the certificate An unknown error occurred by SCEP Timeout error file save error SCEP operation is failed 7 CHECKING THE EQUIPMENT STATUS WITH TopAccess Corrective Action Check the IPsec mode (Transport/Tunnel) in MFP and peer. Remote Traffic selector mismatch. Check the destination address/ port in IPsec filter. Local traffic selector mismatch. Check the source address/port in IPsec filter. Check the user certificate in MFP. Check the user certificate in peer machine. Check the network connectivity between MFP and peer machine. Select the Flush Connections Option and retry. It succeeded in the acquisition of the certificate. Verify the Network Settings again and retry generating certificates. 1) Check the IP address / FQDN of the CA server and verify the Network Settings. 2)Increase the timeout value and retry generating certificates again. Try re-generating the certificates again. Check the challenge phrase. It may be because of the wrong challenge phrase. Error Messages 113

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7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Messages
113
Encapsulation mode mismatch
Check the IPsec mode (Transport/Tunnel) in MFP and peer.
Peer IP Address mismatch
Remote Traffic selector mismatch. Check the destination address/
port in IPsec filter.
Local IP Address mismatch
Local traffic selector mismatch. Check the source address/port in
IPsec filter.
Local ID mismatch
Check the user certificate in MFP.
Remote ID mismatch
Check the user certificate in peer machine.
IKEv1/IKEv2 Timed out
Check the network connectivity between MFP and peer machine.
Select the Flush Connections Option and retry.
It succeeded in the acquisition of the certificate
It succeeded in the acquisition of the certificate.
An unknown error occurred by SCEP
Verify the Network Settings again and retry generating certificates.
Timeout error
1) Check the IP address / FQDN of the CA server and verify the
Network Settings.
2)Increase the timeout value and retry generating certificates
again.
file save error
Try re-generating the certificates again.
SCEP operation is failed
Check the challenge phrase. It may be because of the wrong
challenge phrase.
TopAccess Message
Corrective Action